Address: 3105 W Twin Rd, Moscow, ID 83843, USA
Phone: +12088824075
Sunday: 12–5PM
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 12–5PM
Nathan Wilson, OD
I'm terribly disappointed to feel compelled to write this review. I recently ordered 5 yards of compost from Thorogold stables, which was delivered the evening of March 29 2022. In the process of delivering the product, the gentleman driving had some challenges backing into the desired delivery location including some "unforced errors". Ultimately, he ended up stuck with the trailer pointing opposite of what was intended. The two of us together unloaded the manure by hand using shovels to a point and when it was realized a rescue vehicle was needed to free the stuck delivery vehicle, I called a good friend of mine to tow it using a recovery strap. Ultimately, the vehicle was freed and compost was offloaded between the 3 of us (Thorogold delivery driver, myself and the friend). The experience was generally jovial, positive and ultimately successful. When it was all said and done, we concluded with the bill conveyed by the gentleman from Thorogold, which I understood to be an owner. He waived the additional delivery fee considering all that occurred and we finalized our transaction. I accepted the discount and considered it a fair exchange. Frankly, the gentleman seemed to be a great guy; we had a nice enough time shoveling horse manure together and cracking jokes, which should say something. I'm pretty saddened to now speak out against the company and the experience. Unfortunately, I feel the need to say something. This morning I received a follow-up phone call from the other owner, who I understand to be the delivery gentleman's wife. She called asking for additional payment for the delivery and seemed to imply her husband was not at liberty to waive the fee. After a relatively brief but combative exchange discussing the events of the prior evening, instead of productive and/or understanding discussion, she simply dismissed the situation stating "pay whatever you want" and "don't call me for compost again." It was terribly disappointing. To conclude I believe the gentleman who owns this company to be a great guy. As for the woman who called for additional payment after the fact, and was quick to spar combatively with a new customer etc, I am questioning her ethics.
Bill Smith
Stealing peoples linkedin profile wont help you!!
Theodora Letz
Covered arena and well kept grounds. Room to park my trailer
Thanks! Your review is awaiting moderation.
Thanks for contacting us about your needs. Sorry, but we only have 2 stalls empty. Our barn is not set up for reining as the footing could not take that kind of activity. Our clients do mostly English and natural horsemanship activities.
It can depend on the situation. Please call Janice at (208) 882-4075. Thanks for asking.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.