Chipotle Mexican Grill

Jim Roslansky

This chipotle is clearly having a rough go of it. Walked in to be told they only accept online orders and that there isn’t enough staff to run both lines. They had 5 people working but I don’t know how many people it takes per line so maybe that isn’t enough. Ordered online and sat in store to wait and it took at least 10 min longer than it said. We ordered drinks as well and their pop machine didn’t even have ice. So we got warm pop. I know Covid has made staffing tough but the experience is so bad you might as well just close.

InfiniteGray

I really don’t like to leave bad reviews, and before I say anything negative, I did think the staff were very nice. However, my order was lost when I went to pick it up and I waited 15 minutes extra for it. This alone was okay. However, when I got home, they had given me carnitas rather than fajitas (luckily I’m not vegan) and completely left out beans (which I ordered extra) and added the wrong salsa.

Jennifer Pillsbury

I have never been more disappointed at a chipotle. I ordered for pick up at 3:00 (website says they close at 4:00). They were out of fajita veggies and lettuce. Keep in mind I am a vegetarian. I will not being going back to this Chipotle location again.

NulaSoul

Staff didn't know how to make a quesadilla correctly. She said they don't make bean and cheese quesadillas. Manager said that's how they make it as seen in the photo. Also they don't roast the corn, which is supposedly roasted corn salsa! Manager was very rude, gave me the wrong change when I asked for a refund and then a staff member threw the change in my hand when I told her I was given the wrong change. Staff were mocking me and laughing at me. I will never come back here.