Secure It Self Storage

Josh M

Called in checking prices around the area. Spoke with Kevin and he knew the competitor and wanted to beat his pricing. Next day Kevin calls back checking up and missed his call, so I call back later and get another employee who has to call Kevin to check the pricing quoted. Called me back and says sorry we cannot help you, that price wasn't quoted and to look else where. Hahaha what a joke being called a liar for one, and two Kevin can't even call me himself. You should start a call back list with notes and prices quoted rather than trying to remember conversations or play the call forwarding game. I will take my business to someone who cares to earn it and encourage you to do the same. Customer service is horrible just like the other reviews mention.

Sam Genzone

It was all good up until the end. I contact them with 5 days left on the lease to close out the storage unit. I was advised that a minimum of 10 days was needed & would have to pay for another full month... Extra $175.00

tinka johnson

My husband and I had no issues storing our items here. We moved to Spokane from South Carolina. Spoke with Jose' over the phone numerous times before moving here. He was friendly and courteous and willing to work with us from a long distance. He has strict company rules and guidelines he has to follow. The help desk staff is very professional. If we ever need a storage unit again, we would return to Secure It Self Storage on Division street.

Mike Weiß

José is the best! He set me up with a storage unit and has always been super professional thanks for running clean storage facilities. They beat prices of places that looked way worse. Pleasantly surprised.