TD Bank ATM

Luca SdC

Customer care not prepared to assist with answer for loans. Paid back a loan earlier and discovered only after I received a "paid" note that the bank would still charge interests. The financial advisor didn't mention this at all, very low professionalism, at a threshold of fraud.

Sebastien Sighel

Good bank, free lollipops as per usual with TD bank. Free pens 🤷‍♂️ atm open 24/7.

porteno

Enough room for 6 tellers to service customers. But ALWAYS only 2 tellers on duty. Consequently there's always a line of 15-20 customers waiting to be serviced. Try to go to another branch if you want to avoid the frustration.

Michael Sweet

Terrible bank! Period. I could write a book at this point! Most recently the story goes like this: My debit card expired and they emailed to say they were sending a new one. Never came. I called customer service and they sent out a replacement. Never came. I did this TWO MORE TIMES and STILL NO CARD. That's 4 tries at sending me a new client card and I still do not have one! My local branch is closed, indefinitely, due to Covid19. AND I DO NOT HAVE A CLIENT CARD THAT WORKS!!! So, in the middle of a pandemic I cannot access my bank account. If you call customer service it is an hour+ wait, every time, and I've already tried this route 4 times. If I try to go to the branch I cannot -- closed! BOTH Astoria branches closed. Not even a few hours a week. All their clients here are now stranded. THIS IS NOT LEGENDARY SERVICE. This is NOT America's most convenient bank. This is a terrible bank. Period. Now, don't even get me started with all the other poor experiences I've had in the past. I have a feeling this bank will, ultimately, fail and go under. Just too terrible.