ALDO

Doris Wickiser

The store manager was very Unprofessional I will not be returning

Nicole Smith

Love this store ! The staff has always been nice and helpful especially the managers. I think I was actually in the store when this lady under me was screaming causing a scene. I saw the whole thing happen and I’m pretty sure her and her friend were stealing. The manager must have noticed and I think that’s why she was stopped at the register. I am a woman of color and have never felt uncomfortable with the current staff in this location. Only guilty people react the way they did 🤷🏻‍♀️

S Allen

Second experience at their palisades mall store and it was distasteful, first my husband and I went to get some stuff for his birthday and that told him, that if he doesn’t have any email address he cannot purchase, yesterday I went pick up some stuff and went to the cashier, she told me the amount, I inserted my card , then another lady came and said I need a ID to purchase. She was the same one that we had the issue with before. She said it’s there policy. I felt profiled because a white man was before us and he paid with card and they never asked him for no ID, I’m a business owner and her behavior is really not acceptable. This is the highest of racism. I asked the cashier how she never asked the man for ID? She said “I don’t know” they need new employees.

Christine Rosado

I went to return an unworn boot without a receipt and this location refused to honor the return. The sales associate tells me that the boot looks worn and that she isn’t able to do return because she wouldn’t be able to resell the boot. Meanwhile this boot had original stickers on the bottom of the shoe as well as no creases. This location needs to work on properly training their associates when it comes to customer service. I went to another Aldo location which is near my home in Woodbury and they accepted the boot with no problems and gave me a credit that could be apply to another boot in their store. It is a shame that this location hires employees that provide poor service to people. Today is the last time that I would step foot nor consider purchasing anything from that location.