GameStop

James Lombardozzi

Very helpful employees. Always has what I'm looking for

One-Two-Seven Squad

We waited to pay for 2 small, non game items with exact change in hand, while a guy was messing around on some guys phone, ignoring the fact that we were standing there. The least he could have done is look at us, but I would have really appreciated him telling us he would be with us in a moment. We put the items back after waiting for 10 minutes and walked out.

Brandon Sawyer

Terrible customer service, and all they do is try to rob you for everything. They Wouldn't buy my in perfect condition consoles because I didn't bring a HDMI cable. Just give me a few less dollars then like any other of company would have. I will not be coming back.

Christine WB

With so little ability these days to find good, friendly and helpful customer service it was such a pleasant surprise when the young man at Game Stop took the time to answer my questions with a pleasant attitude and the patience needed to deal with a non-gamer mom like myself trying to shop for her young new gamer. Both employees working there were helpful and pleasant to those with questions and were obviously knowledgeable listening to their answers. What they did not know they discussed and even tried researching. Years ago I think this would have been expected but is truly so hard to find these days and I am very grateful for all the great customer service found here. The bad part of the experience came from both my husband and I standing in line with the showcased game cover to present to purchase the game and finding out that they did not have that game available. Frustrating but happens. But, then, the next two customers heard the same thing. Not available. A man came in looking for a gaming system and after answering all of his questions the friendly staff revealed that the system was not available there and near impossible that it would be found anytime soon. As the timing of the visit was only days before covid Christmas, milling in the store and waiting long period of time in a line for barely there stock presented as available was really frustrating and not a great practice. If it is not in stock then don't display it and make clear the availability of products.