Staples

Sandy Hicks

For about 10 years now Staples Geneva has provided ample print services for me. They always do a neat and efficient job. They are willing to work with the best price they can. I have tried other places (only because of distance) , and been very disappointed. Staples Geneva Print Center Rocks!

Helix

I visited the other day and was impressed by the speed and kindness in the printing and marketing department. They were nice people and got me my order despite me not knowing exactly how the process worked at a very reasonable time period. Nice. EDIT: I use to give this a five. Now it is a one. NOT BECAUSE OF THE EMPLOYEE I WORKED WITH BUT BECAUSE OF THE WRETCHED MANAGER. This Jenelle is a witch! She's nothing but for the numbers and profit, including hearty overcharges and random fees. And she will not let anything stand in her way, including her own employees. Not only did one of my favorite workers apparently quit on the spot the other night, this horrid women made a young employee sob in front of multiple customers with no remorse. They were clearly doing their best and when I have worked with this employee before, they did nothing but a spectacular job. The only print and marketing employee I didnt like was a male named Jay. There was NO reason and NO excuse. Maybe if this "manager" would STAFF the building correctly she wouldn't have to scream to get what she needs done, done. It is not enjoyable to come to this location anymore. All the employees are over worked and frightened of blow back from this company. It is not enjoyable to come here and submit work, knowing I'm just another thing on only a few overworked, underpaid, screamed at people's list. I will take my business else where, but again NOT. BECAUSE. OF. THE. EMPLOYEES. I KNOW what it is like to work in a environment like this, it is utter Hell. If she tried to be compassionate and help her employees then I feel that staples would be worth visiting. Perhaps you should take classes in empathy, Janelle. You need them, you abhorrent "leader."

Lew Carvalho

They are the modern day version of the snake oil salesmen. I went to buy a scanner and they talked me into buying this "Neat" program. A few weeks later I was thoroughly frustrated with it. They wouldn't take it back and we're no longer selling them! Nice!

christian clark

Took them 3 1/2 hours to fix a phone screen, after they told me it’d only take an hour to an hour and a half. Halfway through the screen replacement, I asked how much longer it would be, and the man started telling me about how my battery and motherboard might be bad, even though the phone I brought in literally only need a new screen to be in perfect condition.. He then took another hour and a half fixing it after me asking him for an ETA on this, as he had to look up online what the issues were and had to call other stores for assistance to finish the process... I personally, don’t like handing my phone over to get it fixed by people that “can fix any phone with a broken screen”, and getting handed back my same phone that wouldn’t charge at all and kept looping.. great work staples 🤦🏼‍♂️