Address: 548 High St, St Johnsbury, VT 05819, USA
Phone: +18025353008
Sunday: Closed
Monday: 7:15AM–3:45PM
Tuesday: 7:15AM–3:45PM
Wednesday: 7:15AM–3:45PM
Thursday: 7:15AM–3:45PM
Friday: 7:15AM–12PM
Saturday: 7:15AM–12PM
Katie Holcomb
I’ve used Casella for general garbage/recycling removal since purchasing my home in StJ in August of 2016. Until recently it was great. Routine pickup Thursdays at around 3:30pm. However, the last three weeks I’ve had to call on Friday to find out why my Thursday pickup never happened. Today sealed it, “Kayleigh” was rude and short with me on the phone, asked if my barrels were out - I explained they go out promptly at 7:00am on Thursdays when my children leave for the bus stop - said she had no alerts for delays and that I “could leave an extra container next week”. Unacceptable response for a paid service. Period. Myers gained a new customer.
Brandon Rios
Went there couple times. To drop trash off.. asked the first time we’re it went didn’t ask for a dime... next time I went same experience.. third time I was asked for money and wasn’t a problem.. tried figuring out what I owed was rudely interrupted by a worker there. And never let me figure out what I owed them. Think this place deserves 1 star.
Dan F
Another failure of privatization. This should obviously be a municipal service and Casella takes full advantage of the fact that it isn't. Highway robbery for the northeast kingdom.
Greenleaf VT
Privatization Nightmare. Never ever, charge for recycling - are you people mad? Never going back to Saint Johnsbury VT wast management.
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Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.
Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.
No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.
Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.
No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.
Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.
Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.
Our billing is monthly so if you have any service during the month you will be billed for the entire month.
Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.
Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.
We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.
No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.
The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.
Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.
Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.
At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.
Yes, $1.50 per 30 gallon bag worth.
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