Chase Bank

Ricardo Estrada

I went in on 6-12-22 to try and open and estate account i spoke to a banker named jose. He set an appointment 4 me on 6-20-22. The problem with that is i showed up at my scheduled time and the bank was closed because it was a holiday. Needless to say i was very upset. I we t back on 6-21-22 and i spoke to one of the tellers after apologizing a dozen times she directed me to another banker. I had all required documents my father's death certificate, EIN # and a tax id #. I was told that they wouldn't b able to open that account because i needed more information. I have been a member of this this bank all the way back from when they were great wester, home savings, washing mutual, and now chase. I even had my lawyer talk to him and they still refused. So i went to Wells Fargo and i opened an estate account there with no problems at all. Yesterday 7-6-22 i went to make a deposit i told the teller that no one ever called me back with an explanation or anything. She said that carlos was covering in Delano. Which was a blatant lie because when i walked in i saw carlos and he saw me he went and hid in the back. I told the teller that i saw carlos and i don't appreciate being lied too! I felt so disrespected and unappreciated I'm seriously considering closing my bank accounts and going elsewhere! I am not a satisfied customer I'd give them 0 stars if i could. If respect and honesty is something you value i don't recommend you doing business with this bank!

Garry

I would like to give a 0 because of all of my experiences in all of the Chase Banks in Southwest Bakersfield (including this one.) I can never get a appointment and, no one listens carefully to what I’m saying. There is always long lines because there is only 2 to 3 people at the front. HORRIBLE SERVICES!!!

Emilio Diaz

I came here from the valley to buy a truck....i had lost my card 5 days earlier and canceled it. Was reassured that i can withdrawal money with my i.d. and they denied me was thier for a half hour and got nothing ...lame lame

anjleen vacchar

This bank is the worst bank