Mavis Discount Tire

Marc Jacques

Stopped in thinking I would have to deal with a headache because the last 2 mechanics wouldn’t even look at my car based off the issues I described. Phil and Jose listened and actually looked at my car. They took great care of me and my car. Great customer service and these guys know what they are doing.

Steven Varjian

Went in for low pressure on ONE tire. Was told our SUV needed two tires as there were screws in both tires. Since we dropped the car off and we’re not there, I asked them to take photos and show me the problem. I was sent the photos shown here. I was very skeptical as the one screw looked like it did not puncture the tire and was in sideways. I am not the mechanic and I can see that this was obvious. They supposedly had assessed the tires and told me they were both leaking and needed to be be replaced as the screws were in the sidewall and could not be plugged. A simple liquid spray test would have shown this was not leaking and fine…. But they did not even mention that this was a possibility, instead saying the total cost would be $630 total for both tires, balancing, and taxes. I told them I would come and get the car. Went to the Lexus dealer we bought the vehicle from and we only needed one tire and the other one was FINE. Before we even let them take the car onto the lift to look in detail, the mechanic told me he was 95% sure that sideways screw did not pierce the tire. So had I agreed, Mavis would have replaced both tires and cost me an additional $300 I needed work.I am sure they knew and this was a type of scam. There is no other way to explain the fact that a place whose business IS tires would tell me to replace both tires.The vehicle/tires were only 2 months old and still brand new. I would never give this place my business again.there is absolutely no excuse.

Steven Tillinghast

Super friendly! Jose helped me out with a flat I had on my Tesla. Thought I might need to get a new tire but they patched it up nice and now its good as new. Had me out of there in 15-20mins was awesome! He explained everything and kept me in the loop until the job was done. Thanks Jose and team!

Sunny

I stopped by here to get my 4 tires changed and everything was fine until the very next day, when I found that my front left tire was completely flat! I couldn't believed it! The last thing I expected after paying 1700 dollars for new tires was to wake up the next morning to a flat tire. I had to leave my 3 yo unattended at home while I brought the car to them again. I called their customer service department and I got no response from them about the matter, not even an apology. The reason I’m giving them 2 stars instead of one is because they were able to take my car in same day and fixed it.