Address: 1200 Main St Suite A, Irvine, CA 92614, USA
Phone: +19497526006
Sunday: Closed
Monday: 7:30AM–5:30PM
Tuesday: 7:30AM–5:30PM
Wednesday: 7:30AM–5:30PM
Thursday: 7:30AM–5:30PM
Friday: 7:30AM–5:30PM
Saturday: Closed
Red Mystique
I love helpmates. I’ve gone through two other agencies and Helpmates is the best one.
T L Townes
My recruiter was Gena Momroy and I cannot say enough good things about my experience with her. I was never treated like a number. Calls, emails and text messages were ALWAYS returned within 24 hours. I interviewed one day and was quite literally hired the next. She is just amazing and Helpmates is fortunate to have her. As for the receptionists, unlike at many temporary staffing agencies callers are treated with courtesy and respect. I would recommend and work with them in a heartbeat.
tc co
IMPORTANT!!!! Where is the zero??? Horrible experience here. So I was contacted by one of the male staff (I will be professional and not mention his name ) but beware. He expressed interest in my resume and invited me for an interview, however prior to that there were a series of test to take (from home). I completed the test and planned to attend an interview even though it was 47.4 miles away. I ran 35 min late for the interview due to rain and road closures, but called ahead to alert the recruiter (I don't like to run late). I would have turned around if there was an issue. During appointment scheduling I made it clear I would have to rush back since I am still employed. The recruiter said no worries! only 2 more test after my arrival. Bottom line is this, they discovered I did not complete an application after completing A BUNCH OF TEST from home. I couldn't remember if I'd completed it or not, but I did receive a reply of "Thank you for your application" and assumed I had done so. I explained to the receptionist that I had driven miles in the rain on limited time and that I would surely send it back from home. She went back and explained my issue to the recruiter and he refused to meet me. HE NEVER TOOK THE TIME TO COME OUT TO INTRODUCE HIMSELF. Regardless of the situation if someone drove in that far in which he knew, the respect you owe the candidate is simply common courtesy. Be professional enough to place a face with conversations, come out and greet the person there to see you. I would never let a candidate I needed leave without meeting them, even if I couldn't move them forward in the process (who does that?). My GUT tells me the position was already filled and his objective was to add one more person to the database. Felt like a game. Very SAD! IF YOU REGISTER HERE YOU ARE PROBABLY TAKING A CHANCE. REGISTER AT YOUR OWN RISK. I WOULD NOT TRUST THEM! Mr. Owner, I would gladly speak with you in depth regarding my experience. This is not a joke and I would like to know why there was a lack of customer service. Just let me know how I can reach you, at such time you will have all of my information.
pam
On my initial interview the Helpmates staff were really great, but the friendliness and service declined with each visit. I was sent a link to take some proficiency tests in Microsoft programs, like Excel, Word, Etc. But had to go in to the office to complete them. The exams were pretty archaic and there was no instructions on how to move past a screen when the information was filled in. And the front office receptionist didn't even know how the programs worked. It was really frustrating trying to get help for proficiency exams to get a job. I am sure with their programs and system I failed the test. I didn't get to finish the other tests, because the first test took way too long. After that visit, I left several voicemail messages for my point of contact that were never returned. I was even sent the wrong type of job position. At the time I was looking for Social Media Community Manager/Coordinator type of work and the only job opportunity I was sent was one for a C & L Program Specialist, the job description wasn't anything I had requested for in my initial interview. I do not and would not recommend this staffing agency.
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You may come into our office to apply and hopefully interview immediately after completing your application OR you can apply online now.
While some of our positions will be posted on our website, open communication is key. Stay in touch with your Helpmates consultant about open positions.
Our services are provided at no fee to applicants. As an applicant, you will not pay for any of the services Helpmates provides.
We realize that not every job is a good fit for you; sometimes you do not know that until you have tried the position. If you are on an assignment and find it is not going to work for you, Helpmates asks that you contact us immediately and we will attempt to remedy the situation as quickly as possible. As with any interaction, communication is the key. We expect open communication from our field employees and they can expect the same from the Helpmates office.
We expect open communication from our Specialists and if you are not interested in a position, you are free to decline. Your job satisfaction and success is our goal and we will work together with you to achieve that.
Helpmates is committed to being your career partners. You will find Helpmates’ process to be very thorough, which is because we are committed to getting to know each of our applicants in order to facilitate the best career match.
Our goal is to find the best job for you, based on your skills and preferences. Job availability changes daily and once your application is complete you will be immediately considered for all appropriate positions.
Helpmates is committed to being the staffing partner for your business, providing highly-qualified Specialists on a timely basis. We pride ourselves on the experience and skills of our Specialists and the thorough screening process every Specialist must pass to meet our hiring criteria. We invest our resources to provide these highly-qualified specialists, substantially reducing your costs in the recruitment and selection process. For a detailed analysis of these numerous cost savings benefits, contact your local Helpmates office.
Helpmates is a full-service staffing company, with several specialty divisions including Office Services, Financial Staffing, Healthcare Staffing, HR Staffing, and Logistics/Distribution/Manufacturing. By having a broad base of well-qualified Specialists, as well as various recruiting resources, we can meet your needs in most areas of your business. Visit our website for more details.
Your satisfaction is our promise. Through the Helpmates quality assurance program, we stand by our employees' performance, 100% unconditionally. If you notify our service team that you are dissatisfied at the time of our quality checks, we will immediately take the necessary steps to regain your satisfaction and you will not be charged for any portion of our Specialist’s work that does not meet your standards.
All of our screening is professionally designed to limit liability for our clients. In addition to our in-depth, in-person screening and hiring process, we also offer background check (felony and misdemeanor), drug screen, and reference checks—-based on your requirements. Additionally, we voluntarily screen each employee through the Department of Homeland Security’s E-Verify system. As part of our continuing commitment to bring you the best candidates, Helpmates offers Integrity Testing. This tool objectively evaluates applicants on their attitudes about drug and alcohol use, theft from employers and businesses and violence in the workplace.
The time frame for successfully finding an employee for you is going to vary based on our current employee base and your specific needs. We are committed to sending the most qualified Specialists in order to ensure your satisfaction and the Specialist’s success. While some clients choose to interview our most qualified Specialists, many of our clients prefer to depend on Helpmates to select the right candidate to fill the position directly and in the most time effective manner.
Our search and recruitment efforts begin immediately. Helpmates works with you to get the details of the position, and learn as much as possible about your company, so we can ensure that we will send the most qualified applicants for your needs. By clearly understanding your needs and the requirements of the position, we can select the best candidates. You will be asked to provide a job description and expectations for the position. We will provide detailed information on our services and policies as well as customized information on fees for service based on your needs.
Helpmates is committed to providing exceptional value to our clients. Fees are based on several factors, including account volume, search criteria, workers’ compensation costs, order exclusivity, and lead time for our staffing managers.
All openings are published on our website at http://helpmates.jobs
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