Pinnacle at MacArthur Place Apartments

Category: Apartment complex in Santa Ana, California

Address: 31 E Macarthur Cres, Santa Ana, CA 92707, USA

Phone: +17149225614

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Serafin Aguirre

Jan 25, 2021

Make sure that you ask all the right questions. What those are that's depending on everyone's way of living. Also ask if the elevators are working. You don't want to end up being stuck in the elevator or have to end up carrying you new born baby, groceries, a toddler and personal items up the stairs,, (not fun)Take a picture of the apartment when you move in and then a picture when you move out, so that they don't keep your deposit and charge you another $700 when the apartment looks the same and after being living there 3years. Staff is cool, but this place doesn't know when to do the right thing.

cristina ramos

Jun 17, 2020

I work here and all the little businesses here are filled with friendly people. They are just so hidden underneath the apartments. Its Good area.

Laura Bedulskytee

Oct 6, 2018

Bad management. We lived there for a year they increased our rent so we decided move to other unit for better view and lower rent. We left our unit clean we had one room painted and some holes in the walls from wall art. The office charged us $2260for apartment cleaning and changing carpet , when I asked the office if I need to clean the carpet before we move out they said no. Also my husband is a painter he asked the office for the color to repaint the walls in guest bedroom they never send it to us. Very poor manigment that charged us 2260for unit cleaning when we even have video in what contrition we left the unit.

Sarkis Kara

Jan 28, 2014

I have lived here for over a year now. The Pinnacle is a great place to live. Here's why, for starters it is central to major freeways like the 405, 55, and 5. I can be in HB in 10-15 min Newport Beach in 7 minutes or Corona in less than 30 minutes. The apartments are spacious, open and thank goodness my unit gets to see natural light. From the manager all the way down to the leasing consultants and maintenance people have been extremely friendly and courteous. They are welcoming and fair. The grounds are well kept and I have never had an issue with neighbors. It is apartment living so there is noise here and there, but not to the point of annoyance. I do not think it is over priced in comparison to the going rate on near by properties. I would recommend, heck I was even trying to get my mom to move here. Hope others have the same experience as me!

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Questions & Answers

What kind of apartment tours are currently available?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Pinnacle at MacArthur Place Apartments | Aug 19, 2021
Pinnacle at MacArthur Place Apartments | Aug 19, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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