Sevilla Nightclub of Long Beach

Aimee Lopez

Going to Sevillas has been one of the worst experiences of life! The security treated my cousin and I like dogs! We were on our way to the restroom when multiple security guards kicked us out for no reason at all! We tried asking them what we did wrong and they pushed us out like dogs. I’ve been going to Sevillas since I was an undergrad and it’s disheartening what I experienced… I will never go to Sevillas again… Please avoid it at all cost !!

Jacqueline Alas

Although the food was flavorful and the band great, the service was terrible from the beginning. It was a bit loud and she kept shouting what when she couldn’t hear us. We managed to order our drinks along with Brussels sprouts and a few main dishes. The waitress had said the food comes out at random times so we waited. The drinks took awhile to make it out and then the food followed all together but the Brussels sprouts. We waited to acknowledge it and when the waitress finally came around again she said she’d check. We’d gotten through 3/4 of our meal when she returns and says they’re in the fryer then reminds us that the food comes out at its own pace, mind you this is an appetizer dish and that they can’t be cancelled despite taking so long. After a few more minutes she comes over and begins to apologize saying they ran out of Brussels sprouts. Suffice to say that if she forgot to place the order of Brussels sprouts she could’ve just said that instead of lying that they were being prepared and then having to tell us they ran out. I only recommend this place if you’re in a large group as it seems all the attention is given to group tables. I expected a better experience given their high price menu.

Brittany Maness

While checking bags they found my friend’s and I pepper spray. We pleaded to them that it’s our only defense and the owner ended up holding it for us and giving it back at the end of the night! The employees were so sweet and we had such a good time. I’m from North Carolina and was paranoid about our safety, but we felt so safe and at one point someone came up and pretended to be my friend’s boyfriend so a guy would leave her alone! Would definitely come back if I visited again.

dylan piche

WORD OF WARNING: THEY OVERCHARGE AND HIDE INFORMATION FROM CUSTOMERS I was here with some friends for a party over a month ago, we rented a booth and bottle service, easily spent over 1200-1500$ here for everything. Due to the size of our group we went through the bottles fairly quick and I decided to purchase another. I ordered a belvedere for was 250$ (price on menu). When the check came around I noticed the total was 410$ and some odd cents. Red flag immediately, I asked the server why it was so much and that the price was 250 + tax. The receipt was almost impossible to read because it was wet and the ink was faded on some portions. The server then said oh dont worry we will take care of it at the bar just sign here and I'll let them know. I also asked her if tip was included because I couldn't understand why it was so high and was TOLD BY THE SERVER, NO. So I reached into my wallet and gave her 40$. I was hesitant to leave but we had a party bus and had to go. Next morning I immediately checked my card statement and sure enough, there was a charge for 410$ still. I called the number listed online, as well as texted it as it said I could text the number so well. I didnt hear back almost all day aside from 2 text saying yes this is sevilla nightclub and do you have a receipt. The next day I finally got ahold of someone on the phone and they told me they would look up my information and pull up the receipt and call me back. Silence again for multiple days. I called their restaurant portion next and gave the same information to someone their, and was again told "a manager will call you shortly". Nada. Nothing. ZERO contact for multiple days. I then decided that they weren't going to actively try and fix their error so I disputed it with my credit card company. They had 30 days to respond and now that they were actually going to lose the money, what happens? Of course, they call me right before the claim closed. This time was their corporate office and I explained my problem, and how it had been literally weeks with no contact from anyone on their end. I was then told they overcharged me 50$ and would refund that, but I asked about the other remaining amount and was told that there is a 60$ GRATUITY INCLUDED?! To have someone bring me a bottle they charge 60$??! Unreal. And the fact I was told they DIDNT INCLUDE ANY TIP BY A WORKER, I am left at a loss for words. This has to be the shades, least proffesional night club I have ever seen and will likely ever see. They basically said sorry you tipped 100$, too bad for you. Not even a "oh were sorry about that, here's a voucher for our restaurant or something. Customer service is clearly not important here and their business standards are very unprofessional and I would dare to say illegal to some extent because they won't even disclose other charges on your receipt. A word of advice for anyone thinking of going here, dealing with this place has been a nightmare, the staff only want money and don't care how they get it, and you run the risk of spending extra money on things you didn't know about and won't be told about. Wish I could give this place negative stars because I have never experienced a circus like the management and corporate at this place.