Rite Aid

George

Safe location with amazing service from all RiteAide staff including the manager, Mike Leffeu. Very polite and helpful to customers.

Cynthia Wrona

Filthy! We visited the 4077 Governor Drive San Diego CA location on June 10th for Covid vaccines for my children. The store, and in particular, the pharmacy waiting area, was filthy. Dust clumps and dirt piling in the corners. The pharmacy tech who administered the shots to my children was very inexperienced. She offered a tray of bandaids to my son so he could "pick one". That is not sanitary and I made her open a new box of bandaids. She did not do a good job giving my youngest his shot and I coukd see the skin pulling on the needle as she took it out of his arm. He was crying. The store manager had a very laissez-faire attitude when I complained about the dirt, as did the pharmacist.

shara Anderson

I love shopping at this Rite aid location because I feel welcomed as I'm walking through the door I'm always greated with a smile and hello. When I couldn't find a certain product i was looking for, Heather went above and beyond to help me find something that was similar so I didn't walk out disappointed or empty handed. Lastly as I was in line to check out the store manager Mike had rung me up just so that I didn't have to wait too long. So this is why I give this Rite aid location 5 stars.

Emile

My mother made a pickup order, but never got a confirmation email that the order was ready for pickup. She called them ~90 minutes after the order was placed, and they said it would be ready. By the time I showed up, it was 2 hours after the order was placed. They never had collected the items, and only started to do so once I was there. Even when realizing they made an error, the manager couldn't be bothered to show a sense of urgency. She even made light of the mistake towards the employee who got 'distracted' from collecting the order. When my mother called them again, frustrated, the manager could only offer a defensive apology. Oh, and when they finally gave me the pickup, I only discovered once I left the store that an item was missing. Oh, and they charged us twice for a bag fee, even though there was only 1 bag. Normally I couldn't be bothered by poor customer service as it happens (I myself have worked in retail). But never in my life have I seen not just horrid work ethic, but outright disrespect towards the customer. What a shame.