Address: 1140 Basin St SW, Ephrata, WA 98823, USA
Phone: +15097544638
Sunday: 8AM–5PM
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–7PM
Saturday: 7AM–7PM
Haley Wade
I wanted to get a key made and I went to the customer service counter where keys are made. One of their employees WATCHED me pick out a key and stand at the counter after waiting for someone to help. She continued to do her stocking instead of asking if I needed help. I walked up to ask her for help after 5 minutes maybe more of waiting. When I asked for help she acted like anything in the world would be better than having to talk to me. Imagine how THRILLED I was to have to be checked out by her, where I was treated with the same rude attitude. She didn’t say a word to me. Didn’t ask if I want a bag or my receipt or anything. Just handed me my receipt and whispered something quietly. I understand we all have our bad days. However, learning to not let your bad day become everyone else’s is a part of customer service.
Erik Clausen
Great store, very helpful and courteous employees.
Renee Nichols
Love all the different things they have for you to look at while waiting in line. Very polite young gentleman cashier.
Bryan Hermans
This particular store carries good selection for most homeowners needs. Great for paint. Even better for fasteners. Just as good or better than Home Depot or Lowes.
Thanks! Your review is awaiting moderation.
Yes Kenny Martin, that is correct. However, to support those unable to wear a mask (or anyone) we offer 'buy on line, with curbside pickup' or with delivery if you live in the service area. Please visit us at acehardware.com.
Nope
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.