Grant Murphy - State Farm Insurance Agent

Category: Insurance agency in Hillsboro, Oregon

Address: 7135 NE Imbrie Dr, Hillsboro, OR 97124, USA

Phone: +15036812118

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Crystal K

Aug 1, 2022

Not helpful at all. You can’t even ask questions without it being used against you. Half the time the answers given aren’t even correct. Their response all the time, “I don’t know, it depends, I can’t actually tell you that until you file a claim.” They don’t want to take the time to help you or accommodate you, but they will constantly nag you to sign up for life insurance, they have plenty of time for that. I switched agents and my new State Farm agent is amazing and very knowledgeable, even though State Farm generally is terrible. Their policies have good prices but their rules are unfair and horrible. They dropped my home insurance because I had 2 claims in one year after I have been with them for about 17 years with no claims! One claim was when my roof was damaged from the storms and one claim was from when my car was broken in to, all my items were stolen from my car. THEY advised me to claim this on my home owners insurance but didn’t tell me that it would work against me. I never pursued this claim and it was never paid out but they still used it as a reason to drop my home owners insurance shortly after. And this agent wasn’t even willing to help me appeal this decision, but my new agent tried. They use everything and anything as a claim and don’t tell you. I have road side assistance with them and used it once because I locked my keys in the car and they filed that as a claim. If you have 2-3 claims on your car insurance they will drop you, even if the claim or accident was not your fault or if it doesn’t even meet your deductible and you paid out of pocket it all counts against you! Someone rear ended me several years ago and I had my insurance pay for my damages and they got reimbursed through the other persons insurance like I was told to do by my agents, but later found out that I shouldn’t have done that because that counts as a claim against me even though the other person was at fault and responsible for payment for damages. You pay for your insurance but you really can’t use it or you will get dropped. They don’t even explain all these rules correctly to you. But my new agent did. I was advised that it’s better to never file a claim and to just pay for things out of pocket unless it involves injury or large costs like 20k (my roof) but even then that will count against you, lol. I called this office once to just ask a question if insurance covers sump pump leaks and flooding. He told me I have to file a claim before they would know the answer to that, and then documented that I called to ask about that and used it against me. My new agent told me that I had called about that even though I never filed a claim and that hopefully they won’t notice that when appealing and renewing my policy! Smh. Very shady.

Grant Jamieson

Apr 7, 2022

Fantastic! They are great to work with. Very responsive which is something important to me. Today, I called to ask about an increase in my rate (I had moved from one city to another) and Maggie explained everything. Not only that, she proactively asked if I would like her to explore options to reduce my rate. WOW! That is integrity and treating your customer well - I find it rare for people to go above and beyond and Maggie did just that. I would highly recommend getting insurance from Grant Murphy & his team.

Krstafer Pinkerton

Mar 8, 2022

Very attentive. They will make sure to ask all pertinent information before creating a quote. I’ve been very fortunate to have a good driving record and this has helped maintain affordable rates with State Farm. You might find cheaper rates but with inferior support on claims. Contacting them is easy once you have the app.

John Doman

Jan 4, 2022

Excellent professional, prompt & friendly service. I was pleased to get results above and beyond the norm. We recently switched to Grant & Maggie at State Farm (from another insurance provider) and we are very pleased with the extra level of service & support! Highly recommended!

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Questions & Answers

What factors influence car insurance rates?

Grant Murphy - State Farm Insurance Agent | Jul 20, 2022
Grant Murphy - State Farm Insurance Agent | Jul 20, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Grant Murphy - State Farm Insurance Agent | Jul 20, 2022
Grant Murphy - State Farm Insurance Agent | Jul 20, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Grant Murphy - State Farm Insurance Agent | Jul 20, 2022
Grant Murphy - State Farm Insurance Agent | Jul 20, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Grant Murphy - State Farm Insurance Agent | Jul 20, 2022
Grant Murphy - State Farm Insurance Agent | Jul 20, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Grant Murphy - State Farm Insurance Agent | Jul 20, 2022
Grant Murphy - State Farm Insurance Agent | Jul 20, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Grant Murphy - State Farm Insurance Agent | Jul 20, 2022
Grant Murphy - State Farm Insurance Agent | Jul 20, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What can I do on the State Farm mobile app?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Grant Murphy - State Farm Insurance Agent | Jun 20, 2022
Grant Murphy - State Farm Insurance Agent | Jun 20, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How can I pay for my insurance if I decide to purchase it online today?

Grant Murphy - State Farm Insurance Agent | Aug 19, 2021
Grant Murphy - State Farm Insurance Agent | Aug 19, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Grant Murphy - State Farm Insurance Agent | Aug 19, 2021
Grant Murphy - State Farm Insurance Agent | Aug 19, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Grant Murphy - State Farm Insurance Agent | Aug 19, 2021
Grant Murphy - State Farm Insurance Agent | Aug 19, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Grant Murphy - State Farm Insurance Agent | Aug 19, 2021
Grant Murphy - State Farm Insurance Agent | Aug 19, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Grant Murphy - State Farm Insurance Agent | Aug 19, 2021
Grant Murphy - State Farm Insurance Agent | Aug 19, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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