MultiCare Deaconess Hospital

Category: Hospital in Spokane, Washington

Address: 800 W 5th Ave, Spokane, WA 99204, USA

Phone: +15094735800

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Tenzin Jacobs

Aug 2, 2022

I am an RN who became the patient victim of this hospitals incompitent and inadequate care. Dont go here if you expect to eat after 6:30pm even if your doctor orders you a full diet this place will only give yo dry stale sandwich after "Room Service" closes at 6:30pm. Plus they cut me open only to then decide they weren't competent enough to do the procedure. Then they failed to order post op meds and I suffered in agonizing pain for 8 hours without anything new done to help ease my pain. Go here if you want to suffer. Go elsewhere if you want to live better.

J Ha

Jun 9, 2022

7TH FLOOR NIGHTMARE!!!!!!!!!! Run far far away from that place! I don't even know where to begin with the nightmare my dad experienced at that hospital after a partial lung removal surgery. He was recovering just fine until he was moved to 7th floor and was given the worst nurse on the planet a traveling man from Florida. He made countless errors which resulted in my dad being put through so much unnecessary pain. This man shouldn't be able to practice medicine ever!! He truly is going to harm someone. Which btw I'll be filling complaints against his licenses and the license of the aid Sarah that decided to throw him into bed and ruin his epidural which sent his recovery into a downward spiral!!! The only good thing about that floor is an aid named JJ he's great! I do suggest if you have anyone you love on the 7th floor you go there NOW get them dressed and take them elsewhere before deconess hurts them or even worse kills them!!! Deconess maybe hire people whom are qualified to do there job just an idea!

Tiffany Dills

Jun 6, 2022

The staff and doctors in Labor and Delivery, Mother and Baby and the NICU were very supportive in our time of need. They have some really awesome staff members! It was a great experience and I feel that they saved my son's and my life. We're very thankful for the service we received.

Molly Scarpuzzi

May 26, 2022

I came into the ER early in the morning with horrible pain in my abdomen about a month ago, Long story short, I needed my gallbladder removed. I decided to go here because it was closest to my house and in-network. From the moment I walked in to after surgery, I felt taken care of. the nurses were super nice, doctor's were friendly and when I was admitted to the surgery floor, I have nothing but nice/positive things to say. My surgeon, Dr. Abdel-Naby was so nice, and had great bedside manner and just made me feel comfortable.but she cannot have all the credit, her staff and the nurses at deaconess we're great that day and I really appreciated everything!

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Questions & Answers

Why do the nurses not live up to what they say.

Wayne Botner | Aug 20, 2018
Matt Smith | Aug 20, 2018

This appears to be rhetorical question. We had a pleasant experience with the staff.

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How to send flowers

K Kimmel | Aug 13, 2022
Cody Solders | Aug 13, 2022

You can send them from the gift shop and they will deliver them to a patient's room.

How many people a day are permitted to see a patient in Icu

Kathleen Hawkins | Aug 12, 2022
Colleen Langdon | Aug 12, 2022

Probably one but I'd call them to double check

What is the wait time currently?

A Google User | Jul 20, 2022
Michael Ward (Rock steady) | Jul 20, 2022

I have no idea...sorry

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so witch one is 800/ 380 unsure ? W 5th Ave, Spokane, WA 99204 or

Myra Weaver | Sep 23, 2021
Naomi Grimminck | Sep 23, 2021

800 W 5th Ave brings you to the main entrance of the hospital

What if I'm not very comfortable with technology?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

That’s ok. Just call your local clinic to schedule your appointment, and we will talk you through the rest of the process. The technology requirements for a telemedicine visit are very simple. You only need a device with a camera and a microphone. (Most modern mobile phones meet this requirement.) The rest of the process is as simple as clicking on a link. You can also review our troubleshooting documents for additional guidance.

What type of care does not work well for a virtual health visit?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

If you have a life-threatening condition or are experiencing a medical emergency, please call 911 or go to the nearest emergency department. If your condition requires an in-person assessment — because you need x-rays or testing or a physical examination — our staff will discuss that with you when you call to schedule your appointment.

How much will a telehealth visit cost?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

A telehealth visit at MultiCare visit costs the same as a visit at our in-person clinics. We accept all the same types of insurance that we do at our clinics. Indigo Online Care can bill most insurance plans. If you do not have insurance, there is a flat fee of $99. If you need help finding insurance or are interested financial assistance, please contact our patient financial navigation program.

Do I need special technology to make an appointment?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

To make an appointment, all you need is a phone. For the virtual video visit itself, you will need a smart phone, tablet or a computer that has a camera and a microphone. When you call to set up your appointment, our staff can give you detailed instructions on how to connect to your provider. We also recommend you download the MyChart App if you will be connecting to your provider through a mobile device.

What if I have COVID-19 Symptoms?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

If your symptoms are not severe, you can schedule an appointment and be seen like you would for any condition. MultiCare can assess you through a video visit and help you determine next steps, arranging testing when needed. If your symptoms are life threatening, for example, you are having trouble breathing, please call 9-1-1 or visit the nearest emergency department.

My child is 16. Can they be vaccinated against COVID-19?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

We understand that parents are hopeful that COVID-19 vaccines will be made available to children. At this time, none of the vaccines approved for emergency use in the United States are meant for anyone under 16 years of age. Of the three vaccines available, only the Pfizer vaccine has been shown to be safe for those between 16-18 years old. The Moderna and Johnson & Johnson vaccines have only been shown to be safe for those 18 and older. This is because the clinical trials used to test these vaccines’ effectiveness and safety did not include anyone under those ages. The Washington State Department of Health has not recommended or approved the use of any COVID-19 vaccines for patients under 16, based on CDC guidance and the FDA’s Emergency Use Authorization guidelines. In accordance with these guidelines, MultiCare is unable to schedule vaccine appointments for anyone under 16. We are also unable to schedule vaccine appointments for anyone under 16 in locations that do not have Pfizer vaccine available.

What COVID-19 vaccines have been approved?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

There are currently three vaccines that have emergency use authorization from the FDA: Pfizer/BioNTech vaccine — This vaccine is for people age 16 and older. It requires two doses given around 21 days apart. After the second dose, research has shown this vaccine provides around 95 percent protection from the virus. Moderna vaccine — This vaccine is for people age 18 and older. It requires two injections given around 28 days apart. After the second dose, this vaccine provides 94.1 percent immunity. Johnson & Johnson/Janssen vaccine — This vaccine is for people age 18 and older. It requires one dose and provides 72 percent immunity. Current CDC guidelines indicate that second doses for the Pfizer and Moderna vaccines may be given up to six weeks after the first dose and still be effective.

Why can't I just get my vaccine from my primary care provider?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

COVID-19 vaccines are only offered at specific MultiCare locations. Your MultiCare primary care provider does not have vaccines available. When scheduling your vaccine appointment, you must select one of the available vaccine locations. If you have specific questions about the COVID-19 vaccine related to your health history, please reach out to your doctor, but otherwise, please do not call your doctor’s office to try and schedule a vaccine appointment.

Once I get the vaccine, do I still need to wear a mask or worry about social distancing?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

Even if you get the vaccine, you should continue to wear a mask around others, wash your hands and practice physical distancing. Both of the vaccines currently being used in the United States require two doses given three to four weeks apart before you are well protected. When you get your first shot, you don’t become immediately immune. It can take several weeks for your body to develop antibodies. After you get the vaccine, you should also continue to take steps to protect other people who haven’t been vaccinated yet. Experts need to understand more about the protection that COVID-19 vaccines provide before changing recommendations on what everyone should take to slow the spread of the virus. Data shows that the first vaccine dose provides about 50 percent immunity protection and you’ll have around 95 percent immunity protection a few weeks after your second dose. So, even after your second dose there is still a chance that you can get sick. We also don’t yet know if the vaccine totally prevents us from being infected or passing the virus on to someone else.

How long will it take for the vaccine to work?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

It typically takes a few weeks for the body to build immunity (protection against the virus that causes COVID-19) after you get a vaccine. That means it is possible for a person to be infected with the virus that causes COVID-19 just before or just after vaccination and still get sick. This is because the vaccine has not had enough time to provide protection.

Are COVID-19 vaccines safe?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

While the COVID-19 vaccines have been developed more quickly than usual, the protocols to evaluate safety and efficacy have been the same. Before they reach us, they will have passed through a number of rounds of evaluation and approval, including the FDA, the CDC, the state Department of Health and an independent collaborative of experts from across Washington, Oregon, Nevada, Colorado and California. You can learn about vaccine safety from the CDC and learn more about the Western States Pact and Scientific Safety Review Workgroup from the Washington State Department of Health.

Can I pick which vaccine I get when I am eligible?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

You are encouraged to take the vaccine type that is available when it is offered to you. We are unable to offer options to choose the manufacturer since our vaccines are based on supplies received from the state. If you have already received the first dose of vaccine for the Pfizer or Moderna vaccine, you should make sure your second dose comes from the same vaccine manufacturer.

What will happen at my vaccine appointment?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

Here’s what to expect when you arrive for your vaccine appointment at MultiCare: 1. We’ll verify you are wearing a mask and complete a temperature check. An appropriate mask will be provided for you, if necessary. 2. You’ll check-in at our registration desk, receive your vaccine card (or have your card updated if this is your second shot) and we’ll verify your information. 3. After check-in, you’ll be directed to a vaccine station, and the vaccinator will review the screening document with you. Note if you answer “yes” to any of the screening questions, you may not be able to get the vaccine that day, so we recommend you review those questions in advance. 4. You’ll receive your vaccine and instructions on how to schedule your second dose, if needed. 5. You’ll need to wait for at least 15 minutes in the observation area to be sure you do not have a reaction to the vaccine. 6. You’ll be provided with a ticket that notes when your observation time will be over. Make sure you plan your schedule to accommodate this observation time. 7. Once your observation time is up, you are free to leave, as long as you are feeling well.

What do I need to do to prepare for my vaccine appointment?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

Before you head to your vaccine appointment, keep in mind the following: You will need to wear a mask. MultiCare will provide an appropriate mask for you, if necessary. You will have to answer a series of health screening questions. You can review those questions here. If you answer “yes” to any of these questions, you may not be able to get your vaccine dose that day. You will need your identification and insurance information so our staff can verify that information as needed. You will also need to be able to verify your eligibility to receive the vaccine. For example, if you are a health care worker or first responder, you should bring your employee badge or ID.

How much does the COVID vaccine cost?

MultiCare Deaconess Hospital | Aug 19, 2021
MultiCare Deaconess Hospital | Aug 19, 2021

According to the CDC, vaccine doses purchased with taxpayer dollars will be given at no cost to an individual. Vaccination providers are allowed to charge an administration fee for giving the shot to someone, which is reimbursed by a patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration’s Provider Relief Fund. At the time you make an appointment you will be asked for the name of your insurance provider, if you have one, but there will be no out of pocket expense for you as an individual when you get your vaccine at MultiCare, regardless of whether you have insurance or not.

Can i bring any of my stuff from home? Clothes, a blanket personal care item's? Also, can my esa puppy come visit?

Evonne Blodgett | Aug 19, 2021
Kay Christe | Aug 19, 2021

Howdie. My mother has been in several times in the last month, she's only been home a couple of days. Anyway, they wouldn't let her care giver bring in her service animal. But different hospitals have different rules. The best thing to do is to call and ask. I hope you have a safe time with your stay. Take care. Toodles. K

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I asked a question earlier..the same doctor told me he won't release my loved one from the hospital unless I make the payment for treatment..i don't know the doctors name..i asked him and never answered

Becky Deardorff | Aug 19, 2020
Jason W. | Aug 19, 2020

Go talk to the financial aid department

Your hospital is not healthy to be in your floors are bad Crossways from one place to the other is cracked in half

Marcus Glidden | Aug 19, 2020
Ryan Darden | Aug 19, 2020

We are in the middle of repairs because we only recently took over the previous owners of this place who were not up to standards

Is there an onsite pharmacy open to the public at the hospital?

Doris E | Aug 19, 2020
Kim Grayson | Aug 19, 2020

There is a Walgreens in the Health & Education building.

What do I do to volunteer for rocking babies

Pat Maple | Aug 20, 2019
MollyB “The Bear” Jovi | Aug 20, 2019

There is a link on khq.com if you click on thw story, scroll towards the bottom. Fill out the form, click the incoming email and go through the video/questions. They will get back to you after that.

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Is there any way to tell how crazy of a wait it will be in Er ?

GreenAcres Vendor Mall | Aug 20, 2019
Breanna June | Aug 20, 2019

I have called a few nurse hot lines and they only say "I can't answer those questions or give you any advice you have to decide that on your own" my question was "I went into an urgent care recently and had bronchitis and now my grandma believes it's turned into walking pneumonia and I can't stop gagging throwing up dry heaving and cant breath but I don't know if I should go back to the urgent care or should I come into the ER?" both ladys I spoke too used a supprizingly irritated and rude tone with me and I never got any valid responces..... So it's hard to call and ask anyone for advice :/ I just decided to go in to an urgent care cause at least they don't seem upset that I don't know what's going on and that I've never been sick before... Deaconess seemed mad or irritated with me the whole time and chas urgent care answered all my questions told me that if I am throwing up or coughing Flem and hitting a fever or have the Shakes then they would maybe go to a ER! Just my Expirences

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Is there a close motel by deaconess hospital?

MARVEL BRENNER | Aug 20, 2019
Christy Maddy | Aug 20, 2019

I work at Deaconess, and there are hotels that are close to Deaconess I'm not sure how far away they are. If you have a family member who's staying in Deaconess as a patient ask for the list of hotels that give discounts.

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Were can I get in to detox at

Miranda Havier | Aug 20, 2019
MollyB “The Bear” Jovi | Aug 20, 2019

If you check into the ER, register, then go through triage and get treated, request to speak to the MHP caseworker on shift and request Detox. There will be a wait, so prepare with bringing a book, etc. Good luck to you, and wishing you the best.

I'm having really bad pain in my right knee and every time I step on it sends Sharp shooting pains up my leg. I was just wondering if I should come in tomorrow or just rest it ?

Natalie Collier | Aug 20, 2019
Kayla Franck | Aug 20, 2019

Ice rest and tylenol. Go to your primary care doctor in the morning.

Does the 24 emergency room have a lab to get Your blood drawn

Norma Hartwell | Aug 20, 2018
A Berryman | Aug 20, 2018

Yes.

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Is there a roster of patience for all patienxes

Steven Rasmuson | Aug 20, 2018
A Berryman | Aug 20, 2018

Not sure! I accidently put down that I had received care at Deaconess. The Rockwood women's care facility is right next door and I arrived by ambulance. I told them to take me to Deconess. When I was discharged from ER I exited through the basement of the Rockwood clinic, not out the Deaconess hospital emergency entrance. I know the two are connected by skybridge, so I actually am uncertain which facility I was originally treated and cared for in! As for patience, that would all depend on the individual providing you care. There are horrible ones everywhere! Lol There are also plenty of awesome ones too!

my daughter is having surgery in the AM early and i believe when my other daughter was little you guys had a place for us to sleep for very little $$ Is this still an option for us

Kristi Cassady | Aug 20, 2018
Nathan Germelman | Aug 20, 2019

You're ask the random people of Spokane, not the hospital. There is a Ronald McDonald house 2 blocks from the hospital if you have a pediatric patient. Most hospitals have agreements with area hotel/hotels. I would call the main switch board and ask, if that doesn't work call the doctor office if done ahead of time. If not call your loved ones floor and ask the unit secretary...if she doesn't know ask for the nurse.

Who administers medication for sedated MRI?

ozzie adams | Aug 20, 2018
Matt Smith | Aug 20, 2018

Anesthesiologist by law.

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