PostalAnnex+

Category: Shipping company

Address: 1839 Ygnacio Valley Rd B, Walnut Creek, CA 94598, USA

Phone: +19259374142

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–2PM

Reviews

Whitney Sterten-Hall

Nov 25, 2021

I've sent multiple items from this place and the service has been wonderful and super friendly. For work I often need to send things out of the country but have also sent personal items from here. Very kind and everything has arrived without a problem.

Jodi Foucher

Sep 15, 2021

Sam, the owner, took it on himself to choose a Ground Delivery for a very time sensitive package that had a mandatory arrival date, that I requested Priority/Guaranteed shipping. The package did not arrive on time, FedEx was unable to help since it was ground, and 4 concert tickets did not arrive on time to a sold out show. Sam was incredibly unapologetic, was not transparent with the shipment decision, did not take accountability, and actually refused to even refund me the cost of the shipment. DO NOT trust this store.

Sophia Patel

May 29, 2021

Don’t go for your passport, stick with US postal. They completely screwed up my sons passport application and never certified parent signatures. $200 mistake.

Samantha V

Dec 20, 2020

Best customer service! I’ve used this location countless times over the years for shipping, printing, notaries, passport, etc. and never had a problem. Very fair pricing, honest business practices, and always friendly.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 19, 2020
PostalAnnex+ | Aug 19, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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