Address: 7111 Kingery Hwy, Willowbrook, IL 60527, USA
Phone: +16304556051
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–12AM
Saturday: 11AM–12AM
nwa vicious
Overall bad experience. For one I never even seen our waitress she talked us out of a food item since it'd take too long. But it gets weirder. All our food came out 20 minutes a piece so NOBODY ate together. My food came out cold. Also they where slamming ice bags on dirty floor and pouring into the pop machine. Ice machine probably broke but no need for dirty ice I'm good.
Kiara H
It sucks because we didn't check the reviews before coming assuming it has to be decent like any other experience we've had at bww. when we came it was not busy at all. But I ended up having to wipe our table and chairs down. I started with just the high chair but soon realized the table and chairs were dirty too. Then our waters came with stuff floating in it. And the final straw was my husband's beer came with what we're assuming is leftover oranges or something. We had to leave and while the server was apologetic it really felt unacceptable.
Philip Veta
Our experience tonight was absolutely miserable. First off, I ordered two sauces to try, and they just brought out the sauce with no fries or utensils. How are we supposed to try the sauce, with my fingers? Then our wings and fries came out absolutely rock hard and cold, the carrots were rotten, and the celery was black. The dry rub order looked like rocks rubbed in dirt. We couldn't physically bite into the wings. We asked for the manager to come over to let them know our order was subpar, and when he came over he asked us 'What would you like us to do about this?'. We asked the manager if he would eat the crusty carrots, and he said no. There were four women at our table, and two guys, and to make up for it, he sent 4 pies 'for the ladies'. He sent out a new order of the dry rub wings, which at that point were drenched in seasoning. They were basically mocking us for complaining about no dry rub on the original. The waitress told us that one of the line cooks came out on the floor to see our reaction after he purposely threw mounds of seasoning on the wings. We begrudgingly got a comp for the food and the managers had no explanation for it. I will never go into this B-Dubs location ever again, most likely never another B-Dubs. Absolutely unacceptable and unbelievable.
Ryan Miller
Spent 70 dollars on boneless wings today and they were practically inedible. The wings were so overcooked that they hurt your jaw just trying to chew them. I've literally never had a worse chicken experience in my life and my family couldn't have been more disappointed. I'm not even exaggerating here, this made convenience store roller food look like fine dining by comparison. I've been going here since it's opened and it just seems like the quality has tanked of late. I get it, the service industry is hurting, but... Come. On. We literally wound up breaking half of it up and feeding it to the birds. Steer clear.
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That I wouldn't know
Wow!! So sorry you had a bad experience. Am Hispanic too and I have been treated good. In fact I go almost every month
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