Pep Boys

Dan Theberge

Book a appointment to get a inspection sticker got a email saying I am all set. Left work early,Showed up for the appointment to find out they don’t have anyone to do the inspection. Place is a Joke Go somewhere else for service

Manny Camilo

I ordered 4 tires online and made an appointment once I arrived to my appointment they told me they didn’t have the tires I ordered they said it’s letting customers do online orders for tires they don’t even have they couldn’t call me before my appointment to let me know. Very unprofessional do not waste your time coming here.

H.

I came here the morning after I hit a curb and ended up with a flat tire, after having purchased new tires a month ago from Pep Boys. Since I had only gone to Pep Boys in MA and did not bring any receipts or documentation, I didn't have any information in their database, and we couldn't get ahold of the store I went to last. The tire was destroyed as it was ripped on the side, but it was a very minor tear that was hard to be detected. Jay was incredibly friendly and helpful with my situation, explained what was going on very pleasantly, and was able to help arrange my transaction in a way that let me get a very reasonable deal on replacing my tire. I was impressed with the whole experience and it was quick. I'd definitely come back to this location and recommend to others. :)

Jon Beach

I took my VW in for a winter tire change out back in December. Technician swapped out Summer set for Winter set, balanced them and did an alignment since I figured it was recommended once changing over to the winter set. People were nice and all but did not do the job properly. A week after, my car was vibrating on the highway speeds between 55 and 75. I called back and asked what changed and if the balance was done correctly. They assured me that everything was done properly and there was nothing they could do. I thought to myself maybe it was just the tires. The other day I checked my wheels, both the rear ones were fine, the old weights were properly removed and replaced. But the front ones were not. Left wheel was showing barely any weights and the right wheel still had the old weights on the wheel. Clearly they didn’t do the balance properly and lied to me about their work. I wouldn’t trust them with your vehicle. Giving them two stars since they were nice people just didn’t do the job properly.