UPS Customer Center

Category: Shipping and mailing service

Address: 58 Granger Rd, Barre, VT 05641, USA

Phone: +18887425877

Reviews

justin lawson

Aug 10, 2022

Worked there, got done for a better job offer, got my last check, they literally had cut my hours in half, and have refused to speak to me about it, building manager refused to answer my call or text, HR/Payroll has my number but refuses to call me or explain what happened or when it will be fixed.

Judd Lemrise

Aug 2, 2022

What's the point of even having a phone number, where no matter what you say or do....it won't transfer you to a representative that can help you. They should be put out of business for this kind of practice.

Kathryn Locke

Mar 7, 2022

My son's birthday package was "delivered" today. I was walking outside when I saw the truck pull up because my dog was outside. He's a very friendly English bulldog that LOVES people. Not intimidating. Wasn't barking. My dog walked over to the door of the UPS driver (the passenger side where they get out) and while I'm walking over to get my dog, the driver throws the package at Mt 30lb dog and laughing to one of his coworkers or to whomever he had on the phone saying that he just scared my dog. My package on impact of the ground and/or my dog, busted open. I'm so furious right now.

Deborah Plante

Dec 1, 2021

Supposedly package delivered to my front door but never received it! Tried calling the 800# and never can talk with someone. All automated. Also filed a claim and gave me a message saying to contact shipper. Really!! No accountability with this company.Horrible service! This is a Christmas gift for my son in law who is in the service.

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Questions & Answers

My package has been out for delivery every day since last Wednesday, then every night I get "carrier delay" and the delivery is rescheduled. IT HAS BEEN OVER A WEEK NOW!! I see the jerks lied and said "attempted delivery" last night after 10 pm.

Warner Erickson | Aug 19, 2020
In Chaos We Are Reborn | Aug 19, 2020

If you have the tracking, you can have them put a hold on it and pick it up at the center. Give them a call tomorrow they're pretty helpful over there.

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Why has my package been in Barre since Wednesday? Do you not deliver anymore?

S Mason | Aug 19, 2020
Denver Lussier | Aug 19, 2020

We do deliver, we have been catching up with pkgs that were delayed due to weather, unfortunately we can only be on the road for 14 hours at a time.

Does this function the same as a UPS store? In other words, can I mail a package from here? Specifically a return package. Thanks.

Elizabeth Rossano | Aug 20, 2019
Justin Pease | Aug 19, 2020

This is not a UPS Store or public building. Package dropoff can be performed here, and package pickup, but you cannot purchase postage here. Packages that are taped and labeled can be dropped here for shipping, but other services are unavailable.

What time does ups stop delivery

Mike Hebert | Nov 22, 2021
UPS Customer Center | Nov 22, 2021

Thank you for reaching out. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

UPS is supposed to be delivering to a safe and secure location- our doorstep... yet they continue to drop off boxes on top of our row of mailboxes at the end of the road- some end up in the road... should this be allowed?

Martha Turek | Aug 19, 2021
UPS Customer Center | Aug 19, 2021

If you need assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

How do I get ahold of the people at the UPS center? Accidentally put a package in a USPS dropbox instead of a UPS box in Montpelier. Help! Is there a number I can call?

Alaina Ring | Aug 19, 2021
UPS Customer Center | Aug 19, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

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Had to file a claim (once again) for packages NOT delivered by driver. Found paperwork stuck in my door that needs to be signed and returned. Where am I supposed to return it?

Angie Wilder | Aug 19, 2021
Terry Naron | Aug 19, 2021

Usually to the customer service center

My address is incorrect, how can I change it or contact the Barre Facility so they can deliver it?

Kelly O'Hearn | Aug 19, 2020
Thad Benoit | Aug 19, 2020

Call ups

What’s this ‘extreme weather condition or natural disaster’ that’s impacting UPS’s ability to deliver my mail? Every day for the last 5 days I’ve received tracking updates that my parcels will be delivered and every day for 5 days they’ve gone back

Jennifer Chittick | Aug 19, 2020
Aimee Brown | Aug 19, 2020

Also known as "The Holidays". According to our driver, they have several tractor-trailers on the premises that haven't been emptied yet. The "Out for Delivery" scan may be part of an automatic daily scan. He wasn't sure why it does that.

Can I pick up at the store in Berlin VT early before my package gets on a truck. ?

Frederick Hunt | Aug 20, 2019
Ryan Blankenship | Aug 20, 2019

Call the location and request they capture it before it's loaded on the truck. They're very accommodating. You'll need a government issued ID for pickup.

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