Warhammer

Christopher Conley

This is a great shop for hobbyists at all levels. Zach is very friendly and knowledgeable. The store always has folks playing or crafting and Zach is very supportive in helping new folks get involved!

Garrett Fitzgerald

Small friendly shop with great lighting. The staff was welcoming and helpful without any of the "hard sell" tactics which used to typify a GW store experience a few years ago. Given the current shipping challenges and being a smaller space their stock was good but limited in some areas. Paints being particularly picked over. They were happy to help with an online order however. I would certainly recommend this shop for those looking an official GW store.

Justin Wong

Zach at Warhammer Brookline was extremely helpful and friendly - he proceeded drop what he was doing and teared open all of his recently delivered boxes to find me a copy of a Codex I needed. Really enjoyed my experience and would definitely come back because of the service and atmosphere.

Mike

*Please note this review is during a period of restrictions on retail businesses due to COVID-19 Zach was helpful, knowledgeable and a considerate shopkeeper when I went in to pick up a specific boxed set. I had called ahead for availability and was assured that a box was set aside for when I came in. When I arrived, the storefront displayed attention to detail even with alterations made to accommodate restrictions due to the pandemic. Only 3 people are allowed in at any time, so 2 customers and a shopkeeper. Zach was very informative, answering questions on the state of the hobby from modeling to game-play. Zach went above and beyond, ensuring that I received a promotional coin when I'd already crossed the street on my way out. I am sure that traffic is down but these days it's revitalizing to be a patron and interact with someone who clearly takes pride in customer service and their business overall. I am very happy to see that Games Workshop is maintaining its retail presence showing an interest in the long-term customer experience and continuing to establish local hobbyist communities. I hope they match this by supporting their talent long term as well.