United States Postal Service

Category: Post office

Address: 5375 Walnut Ave, Chino, CA 91708, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–2PM

Reviews

Justin Manning

Aug 3, 2022

My mail lady key doesn’t work our mailbox is broken on the left side I’m trying to get someone over to come fix it going to the post office and back is to far going there every single day to get mail from the post office is to far we want our mail to be delivered to our house? Im trying to get someone out here right away to get it fixed! We need a lock smith to come fix our mail box please Get someone out here asap!!

cora tam

May 4, 2022

I am surprised by all the negative reviews. I drove 25 miles to submit my passport application, it was a next day appoinment. All the staff are friendly and helpful.

Leticia Acosta

Dec 20, 2021

I made a claim for a package that they showed was delivered. When I opened the parcel box there was no package in there. I filed a claim on Nov 31st they stated I would get a reply within 2-3 days and its already Dec 20th and nothing. I went to the post office last week to check the status and they said just wait for there reply. I wish I can RATE them ZERO stars

미세먼지물러가라

Feb 19, 2021

It was extremely horrible experience ever. I was here for change my address, and met the woman who absolutely rude. She is asian who has perm hair. When I got the wrong paperwork (In fact, I didn't do anything wrong, but they gave me the wrong documents.) ,then she insulted me and yelled at me hysterically. I think she need to get some customer service training ASAP.

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Questions & Answers

Is mail delivering 1/2/21?

Sonja Moore | Aug 19, 2021
Timothy Liska | Aug 19, 2021

Yes, yesterday the 1st was a holiday

Can I get my passport there and what’s the price?

A Google User | Aug 20, 2018
Sandra Jimenez | Aug 20, 2019

The price is $110 plus $35 if it’s a new passport if never had one. If you going to get the passport card its an additional $30 with the application which it’s highly recommended. If you want expedited in your passport which comes in by 2 - 3 weeks instead of 4 - 6 weeks its $60 extra. If you want to send it 1 - 2 days delivery service it will cost you $15.89. For children the under 16 years old its $80 for the passport and $15 for the passport card plus the $35 for the application fee. Plus all the other fees I mentioned if wanted to get it faster. You can go to travel.state.gov to find all the information what you have to bring.

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Can anyone open packages addressed to me?

Sheri Cox | Feb 20, 2022
Candice | Mar 22, 2022

No, that's illegal.

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What time is the last pick up on the mail box out side. On saturday.

Olga Hinojos | Aug 19, 2020
Daniel Maisel | Aug 19, 2020

Not sure, you may want to US POSTAL sight. If I recall correctly, it is about 1 pm.

What time Chino ca post office open

Theresa Knight | Aug 19, 2020
Arthur Flores | Aug 19, 2020

8:30 am

How do I return a product I purchased

Martin Tichnell | Aug 19, 2020
Melissa Walker | Aug 19, 2020

If it is a product you bought online, you have to go through the website under returns. If from the postal office, I believe you can take the item back to them and get a refund.

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I lost my mail key. How much is it to replace it?

Pam Hulka | Aug 19, 2020
Elizabeth Jallo-Jamboria | Aug 19, 2020

Your entire lock would have to be repaced and you would be issued a new key for $50

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How to change my address

Kiko Picazo | Aug 19, 2020
Cristina C | Aug 19, 2020

Connect online or go to the post office!

Does this location have a 24 hour Self serve kiosk?

Monica Guerrero | Aug 20, 2019
Wanda Guesnon | Aug 20, 2019

No

Is the lobby open 24/7 to pick up mail from a P.O. Box?

Jessica Alvear | Aug 20, 2019
Ronald Ramirez | Aug 20, 2019

Yes!

Are you going to be open this Friday on Good Friday

Lynda Herrera | Aug 20, 2019
Hector Gomez | Aug 20, 2019

Yes

Are there walk-ins for passport renewals?

Cristina Cabrera | Aug 20, 2019
Dre | Aug 20, 2019

Appt only

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Saturday mail issues with delivery. Rancho Bernard Ct in Chino, Ca. Saturday mail does not get delivered due to issues with US Post office personnel. That's what I'm told by post office clerks.

Eduardo Echevarria | Aug 20, 2018
gatrbaitr | Aug 20, 2018

Please call the Chino Post Office and ask for a Suoervisor. Ask them for clarification on this matter. Mail can be held for road or construction issues for safery issues possibly,not much elae.

DO THEY GIVE PASSPORT APPOINTMENTS OR DO HAVE TO STAND IN LINE?

Jacqui Vierlinck | Aug 20, 2018
terri houston | Aug 20, 2018

Passport appointments

would money orders purchased at the post office be cancelled by anyone?

armando almazan | Aug 20, 2018
DAMIAN SANDOVAL | Aug 20, 2018

Unless they have been tampered with. Or by the original buyer of the money order.

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