Red Roof PLUS+ Raleigh NCSU - Convention Center

O P

Basic hotel with a comfy bed. No breakfast offered and coffee was very weak, had to bypass the lobby each morning to go purchase it myself. The bed was clean, room was fairly clean but there was a leak in the shower tub and the AC/fridge had a smell which was very distracting. I've stayed in worse.

Jessica Dionne

I stayed with a friend on two occasions on Sunday-Wednesdays: the last week in April and checked out today (May 3). Both times were on the second floor. First time, we had no major complaints. There wasn’t a “complimentary breakfast” but there was a little box with a granola bar, trail mix, popcorn and a bottle of orange juice so I felt that this was a nice gesture to be a substitute. Room was clean enough and there was coffee downstairs to grab in the morning (also had the little one in the room but I prefer the one downstairs because there is liquid creamer). During the stay, we booked the room for this week. Night and day experience: room was not clean. The a/c smelled like an ashtray and was blowing particulates in the air. This was the second room, btw, because the first one hadn’t even been touched after previous guests. It’s a red roof inn, not a 5 star hotel so we just dealt with it. No coffee maker in room , multiple outlets and lights didn’t work, and I’m pretty sure someone may have urinated somewhere nearby in the hall? Our room was next to the stairwell so we used that most of the time. In the three nights, the same trash was there. Trash overflowing in hall. This is just off the top of my head. Went to go grab coffee in the morning. No coffee. Was told they don’t serve coffee anymore per corporate? 5 days ago they did…. Said our room has a coffee maker if we want coffee. When we explained that we didn’t have one, they said we could try later to come to the front desk and see if they had one available or get one out of another room….yep, that’s logical. Someone did bring a coffee maker up and it was VERY dusty inside and out. Went to grab a snack out of the vending machine- it ate the money. Went to get a drink and ice-both out of order. I know this sounds ridiculously long winded as a complaint. I honestly hate complaining. But I’ve stayed in sketchy motels with better accommodations, honestly. It really was that bad….

Jadyn Amaya

My mom and I have been living here for a while and they never have clean linen the manager is very rude and has been trying to kick out the residents that have been here for over a year. Most of the other staff have good customer service for the most part. Definitely overpriced for what you get. There’s no reason why anyone should be paying 90-100 on a Tuesday or Wednesday with no local events going on. Corporate should not be saying that the prices are cheaper when we call but more when you actually check in.Reservations mysteriously get lost in the system. Stay at your own risk is what I’d tell others wanting to stay here.

Ashlee Rose

I would like to give it a negative 10 because it is just bad all around. The whole hotel smells like a pot/tobacco farm!! The door barely shut to our room. Looks like they never vacuum AND had "private hair" all over the bathroom. I didnt even want to take my shoes off! Everything needs an upgraded and the staff is overworked. The front desk was super busy with everyone waiting on their room to be cleaned even after check-in time. The front desk lady was very pleasant and as helpful as she could be. The elevator felt like it was going to crash at any point and had graffiti all over it. WOULD NOT RECOMMEND!