Address: 1831 Martin Luther King Jr Pkwy, Durham, NC 27707, USA
Phone: +19194013700
Sunday: 6AM–2PM
Monday: 6AM–2PM
Tuesday: 6AM–2PM
Wednesday: 6AM–2PM
Thursday: 6AM–2PM
Friday: 6AM–2PM
Saturday: 6AM–2PM
Lawrence Waxman
Great service, very friendly staff. Love their bagels.
Eric Turner
We stop by most Sunday’s after church, but we won’t be returning until you raise your wages high enough to keep employees around with some consistency. It seemed like half your staff was training this morning and both of our sandwiches were made wrong/with missing ingredients. For a $20 lunch I expect much better, and to be clear this is because you don’t pay your employees well enough for them to stay long term.
CMT App
If you’re gonna offer curbside then make your employees do their job. It’s petty to complain about but after I clicked the “I’m here” button on your app i found the black guy behind the counter just holding on to my order after waiting over 20 minutes for someone to bring it outside. Either fix your app or make your employees do their job. Second time I’ve tried this curbside, after being a long term customer. I won’t be back.
Sheena E
This used to be my favorite Bruegger’s because it’s close to my job and home. However, lately it has gone downhill. They have some new staff that isn’t up to par. One staff member in particular, Neci has upset me numerous time. Today I went in and got the same thing I get every week, a bagel with egg and cheese. She rung it up and it came up to be $5.04, I’m used to paying $4.61. I looked at the screen and saw she charged me for cheese and mentioned this to her. She said oh, we can’t void the cheese. They do it every time so I know they can but I didn’t make a big deal out of it. Last month she took my order and two other people’s orders back to back. She used the same paper to make all of our sandwiches. I had cinnamon sugar and ended up with poppy seeds all over it. Thank goodness I’m not allergic to any of their bagel toppings. I try to avoid her if at all possible. The food is decent, bagels are usually in stock and fresh but they’re pricey.
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No real difference than anywhere else, distancing, masks, and spaced out seating
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