Address: 111 Pine St, Newport, WA 99156, USA
Phone: +15094472600
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Melissa Fuhriman
Shout out to Jon from tech support...this man even called me back the next day to make sure everything was still working...10/10 definitely deserves a raise in my opinion
Nathaniel
Friendly staff though somewhat short handed. The technician tested but could not pinpoint the issue, he opened a ticket with PUD. PUD came out and diagnosed issue with fiber termination point. Clean, simple fix. Good fiber ISP.
John Doe
Great customer service, blazing fast fiber optic speeds, highly recommend.
TFR Live
Worst company I have ever dealt with. I've been dealing with the internet dropping for 3 weeks now. They never return phone calls and they never send a tech out. The "customer service" departments solution was to disconnect my internet "tomorrow" because I'm unhappy. Of course, managers, techs, etc. are "not available" every time I call. I do a live video show every weekend and we interview a range of best selling authors, film makers, etc. etc. When my connection drops during a show it taints our professional image. The internet cable is plugged into the computer (no WIFI). Everything was working great until about a month ago when we had a huge storm. I am going to switch to another provider first thing in the morning.
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Yes we're out too, it would be nice to get notice if it's a planned outrage. It's been happening a lot lately.
I do and I agree can't do much without buffering.
You need to hold the setup button until the tv light blinks twice.
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