Trek Bicycle Portland Hollywood

Jack Crevalle

Great people, great service! They had to pull off a miracle, removing a cross-threaded bolt from a carbon frame without destroying it. No sweat! I have my beloved FX 4 Sport Carbon back and now it's all ride baby ride!

M4YHEM

Stefan and Oliver (and the rest of the crew) went absolutely above and beyond to take care of me. My FX2 happened to be defective and they allowed me to borrow a loaner bike and order me a Domane AL3 for $200 off! Amazing people and service. Will be coming back in the future

Ben Carr

I went in for a warranty claim on 6/3/22 with no idea what to expect. I found an extremely helpful staff, willing to chase down my proof of purchase for me, despite my own inability to remember which branch I'd bought the bike from 7 years ago. In the end, Trek's warranty was extremely helpful in replacing my broken frame, and the staff made that warranty very easy to apply for. I am not a brand loyalist - I buy what works for me, when I need it. Trek won my business 7 years ago by offering a reasonably priced bike large enough to fit me (6' 7" and 240 lbs), but as long as the PDX Hollywood Trek store keeps their amazing staff - I'll keep going back.

Yaaqob Wilson

These guys are super cool, treated me with great respect, professional and was really helpful in deciding which product to buy.