Siegel Select - Tucson

Jay Star

Just pointing out one of your parts of your promise that is not followed at your Tucson AZ location. We operate all Crossland Economy Studios locations so that each hotel is held to the same comprehensive standards of guest service and quality assurance. In addition, we perform yearly reviews at each property to ensure corporate specifications are consistently achieved. This property needs an inspection for the money you charge for your rooms they should be better. The room I was in was in bad condition and needed many repairs. I am not complaining to get a refund I will let you all keep it to maybe have enough to fix them. Its a shame how my room was and I will explain briefly and provide pictures (if needed to help)so you can see what I'm referring too. First under the kitchen sink had a flood obviously it was still damaged and not fixed. I have a picture for proof it was horrible. The bed looked like a lot of urine was on it and it was covered up. I don't ever use sheets or blankets and bring my own and saw the mattress. I have a picture of that as well for proof. I had a lot of food and the shelves in the fridge fell a lot. It was even that heavy its just worn and used. The TV remote back for the batteries was even broken and fell of as soon I touched it. I have picture of that as well. I also have other pictures of all the items that need to be repaired. Once again keep all my money but I'm sharing on Google review and doing word of mouth. I am a single mother and I had no choice to chose your location because I was hiding from an abusive person it was all I could afford. Some of your staff is also very rude and inappropriate. I am very unsatisfied with this location and stay but I am trying to give you all a heads up this location needs to be fixed it does not look like the pictures. False advertisement period.

Brianna Zerth

We arrived Friday night to check in for the weekend. Upon walking into the room it smelled very musty like old cigarettes even though it was a non-smoking room. The bathroom was terrible, I don't even want to discribe it. The bed was covered in yellow stains! We immediately went to the front desk and told them about the condition of the room. They told us to get the old sheets and bring them to them to the front desk and they would give us new ones. We did not even want to touch those discussing sheets! Needless to say we did not stay there..

Christina Cueto

The staff new the room I was put into had bed bugs and was one of the worst rooms. I was told 4days later by a maid as I was leaving all bit up. I was told I would get a refund on the amount I paid if it was really bed bugs. Still almost 1 month later the hotel hasn't come through on any promise. Don't bring your children to this hotel if bed bugs sent enough then the 50 Drug deals I saw through out the place should stop u. I had NO TOWELS the whole time. The laundry room was broken down. The service is HORRIBLE U HAVE ONE STAFF MEMBER SAYING ONE THINGS OTHERS SAYING ANOTHER. THIS HOTEL TOOK MY CASH THEN TURNED AROUND AND ILLEGALLY CHRGED MY FRIEDNS CREDIT CARD. EVEN AFTER WE ASKED THEM To REMOVE THE CARD NUMBER FROM THE WHOLE THING. SO GIVING EVEN 1 STAR IS AMAZING STAY AWAY!

Rachel Corak

This was seriously one of the best lodging experiences I've ever had. We got stranded with car trouble, and this was an affordable place to stay that was also pet friendly. When we arrived, there were three people working at the desk, Chris, Christian, and a young girl with red hair whose name I did not catch. This group of people were the nicest, most hospitable, and caring employees I have ever been in contact with at a hotel. As soon as they realized we were having car trouble and were in somewhat of a desperate situation, they took it upon themselves to look up mechanics in the area, and even went so far as to give us numbers of people they knew personally that might be able to help us. In addition, they started handing us discounts and coupons for all sorts of restaurants etc. in the area. Bottom line, they took a genuine concern in the bind we were in and were going above and beyond to help us. Best customer service imaginable. They even checked on us the next day--called our room to make sure everything was okay, and asked about the car; it was incredible. As far as the rooms go, they were great! They have kitchenettes complete with all the kitchenware. Everything was very clean and we were very comfortable! The area that it's in felt safe and was quiet, and it has really convenient access to the freeway. All in all, I would absolutely recommend this place--the price was right, and the staff will make sure you are happy, comfortable, and taken care of. Stay here!