Address: 7245 E Golf Links Rd, Tucson, AZ 85730, USA
Phone: +15202960370
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
Magdalena Szypulski
My coworker went to this place after 4 PM on Tue 6/5/2022 and mentioned to the employee at the register that she was promised $20 off her next visit because two months ago she ordered a couple of family meals via drive through and this place shorted her all the sides for one of the meals. She called them after getting home and this place told her "you can come pick them up". This was a ridiculous suggestion as my coworker was already home with her family and 20 some minutes away each way. The manager promised her $20 off next visit instead. So, yesterday my coworker went to redeem the $20 verbal promise and they refused to honor it and told her that she was supposed to redeem it within 48 hrs. This is after they greeted her with a "Sir" instead of a "Maam" (she looks nothing like a man by the way). My coworker left aggravated and not only did this place lose a family of four as a customer forever, they are losing me and my family as well. I'm writing this review because she was too aggravated to leave it and hearing of her experience truly angered me. I also want to have a record of this on my Google maps account to make sure I never leave my money at this place. Complete incompetency works at this place. Disrespectful and dishonest as hell.
Lindsey Dionne
Terrible. I've tried to order here 3 separate times and have never gotten food. They lock the doors and turn out the lights early. They leave people sitting at the order box, that they also turn the lights out on, for several minutes before acknowledging them. Never has anything available. Which is why I have never gotten food! You don't have a 2 piece an hour before closing? And won't be cooking anything more for the night when there's still an hour until closing? General management needs a fresh team. Or this location needs a new GM.
Cassie McSasserson
We placed an order online. They got the order wrong. It was a very simple order. Nothing complicated. Just three original chicken sandwiches and one spicy, fries and a Mac and cheese. Nothing that should cause any issues. Yet somehow items were wrong and we were missing a sandwich. We took the food back so they could see that they gave us the wrong items. We asked that the chicken sandwich that was correct to be made fresh because it was now almost a half an hour old from driving all the way home and back. They refused to make our order correct. Seeing the other reviews, this location should probably just close up. No pride in the food and no customer service.
Caustic Disco
It was late at night when I put in my order through the drive-thru, they weren't busy at all and I had a simple order. They told me that my food would be a five minute wait, fair enough. I waited there for about 30 minutes, nothing. Finally, I went in and asked about my food, one of the employees looked nervous and went to go ask the manager about it. Turns out he was sitting in the office the entire time on his phone with my food getting cold. Wasn't offered a refund or any sort of apology whatsoever. Despicable customer service, will never, ever return and I would recommend anyone considering buying food from here to look else where because they genuinely don't care, and I say that as a fellow fast food worker.
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It's definitely a location where checking your order before leaving is a MUST! I've nearly left without half my order because they are so bad.
It's normal for this location
I don't think I can answer this.
Well I've called for over an hour trying to get ahold of them and still no answer. Well Lorenza when a person places an order the worker should know what there doing if not they dont need to be there wheres the manager for all this nonsense. we work hard for our money and if you cant get what you ordered then we dont need to go and buy food there and frankly your a very RUDE young lady maybe you should not work there I got copays of all the talking you have said so I'll sent it to corporate let's see what they say have a wonderful day.
Not sure best to Google it and call them an ask or if you likei can call for you an ask
Yes. Drive thru is open. Unless they get backed up. Then they will ask you to come in and close the window temporarily. It happened to be. I got to the window and then the employee said can you come in please. There was no where to park I drove around twice looking for parking. Get inside and there's 5 people ahead of me. I order. Within 5min my order was done. So they are fast! I don't regret going. We have so few KFC in town we drive from Pantano and Broadway to that location on golf links.
Just call them but I did not think they deliver.
It should go out of business never always out of at least one thing I am trying to order and when our mail was made incorrectly we called to talk to them about it and got hung up on
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