Northern Light Mercy Internal Medicine

Marlene Kiefer

not friendly ppl i call about an appointment instread of answering me she goes on about another appointment that i dont need rude ppl im going elsewhere

Terry charming

terrible service. Never calls back. Lied to me about getting my help.They dont care about anyone. This place should be shut down they help no one

Lauren

It literally takes DAYS to schedule an appointment here. No one ever picks up the phone and most of the time they never call you back. If they do, it'll be 3 days later. If you have an urgent need, you can just forget about it. Poor communication / collaboration throughout the process.

Madeline Goodman

I was greeted by Amy at the all desk and she could not have been more gracious and professional. She was pleasant and happy. She screened me for COVID and advised me I could enter the waiting area which was exceptionally clean and calm I was checked in with ease by Alex. Another CSR named Michelle was also very pleasant and happy welcoming me back for my annual visit. I have been going there for ten plus years and they all know my name. Sue, the MA was also very gracious and professional. Dr. Greenwood was as always careful, concerned and professional.