Ace Hardware

Category: Hardware store in Surprise, Arizona

Address: 17026 W Bell Rd, Surprise, AZ 85374, USA

Phone: +16232146500

Opening hours

Sunday: 9AM–4PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Tiffany Meirose

Jul 7, 2022

I will never ever go back to this store. 2 separate people were extremely rude. The lady when I walk in the store just looking at me. So I greeted her. Then back to the key counter. I picked out 2 of the specialty keys laid them down with the keys I needed made. The guy comes around and says what do you need. I just need 3 sets of keys made please. He looks at the keys 1st one thrown back this won't work, does the exact same with the second one. I really don't understand the rudeness in this store today.

Linda Nymon

Jul 2, 2022

It's an okay store just not like the one back home. They have most types of home repair things, just not enough alternatives or selections. Place is VERY pricey so be prepared to pay more for your items. With a little effort and foregoing some convenience, Lowe's and Home Depot are the better bet for selection and options to be honest. The floor staff is a little different as well...can't put my finger on it, just seems they are a little eager to NOT help you with anything. The cashiers are friendly enough however. They alone is what raised my vote to 3 out of 5 otherwise it would've been a solid 2. Sorry guys just stating how I see it. Been there like 5 times since we moved here (November of '21) All experiences are similar...so to sum it up: go only if you absolutely need to, otherwise you'll get much better help and savings at the "bigger box stores".

Kenneth Torri

Apr 16, 2022

Fast, friendly and good proximity to several retirement communities. Good place where you can find what you want with being lost like big box hardware businesses.

Jay Phillips

Aug 4, 2018

Dropped off two very good quality (Solingen) kitchen knives off on Sunday to be sharpened. I had the very same knives sharpened here a couple years ago and they did a very nice, clean job. The knives barely looked sharpened but had a beautiful new edge on them. This time I was told there wasn't anyone qualified to sharpen them (on Sunday), so I needed to leave them overnight and someone would sharpen them on Monday and call me when they were done. No problem. Monday morning comes around and I get the call from Lee in the service department. I stop in on my way to work and he has them nicely wrapped and ready to go, $3 per knife. Got them home later that afternoon, unwrapped the knives, and was shocked at what I saw. On both the 6" utility knife and 3" paring knife, he had so aggressively ground them down that he actually reshaped the blade itself (see pics). I laid another almost identical blade next to it so you can see the difference (before & after). I hone the knives almost every time I use them depending on job, and the blades were in perfect shape. All they needed was a new "edge". Look closely at the top blade! That's what he did to my perfect good, expensive kitchen knives. IF YOU VALUE YOUR KNIVES, DO NOT TAKE THEM HERE! It's obvious he doesn't know what he's doing and will over-aggressively grind them down in the same manner. And to think I've told other people they offer this service here! What was I thinking??? I'm sure Lee is a nice guy, but I've had these expensive Solingen gourmet kitchen knives for 25 years, and left in his hands for 5 minutes they've basically been turned into camping knives. No pun intended but my knives got butchered. Do not get your knives sharpened here, or you'll be as sorry as I am.

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Questions & Answers

Is there a lumber section? Nothing specific, trying to teach my son to build stuff.

Kevin MacArthur | Jan 10, 2021
Denise Childs | Jan 11, 2021

Dowels and such, no lumber though

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do you sell feed N was wood polish

A Google User | Jun 9, 2020
Ace Hardware (Owner) | Jun 10, 2020

Hello, we do sell Feed-N-Wax wood polish.

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do you carry a sewing machine light 120V15W screw in

Charlene Peterson | Jun 9, 2020
javier ruiz | Jun 10, 2020

I would check places that sell sewing machines... Joanna's, Michael's, Walmart, Target, etc....

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My phone # is incorrect on my statement .. How do i correct it??

Jim Granack | Jun 9, 2020
Ace Hardware (Owner) | Jun 10, 2020

Hi Jim, thanks for reaching out to us. Which statement are you referring to? Thanks!

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Can Ace hardware make house keys

Ann Murray | Jun 10, 2019
Caron Schwahn | Jun 11, 2019

Yes they do it all the time.

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Do you have a tri wing screwdriver?

Rick Williamson | Jun 10, 2019
Alan Schwartz | Jun 11, 2019

I know what you're talking about but I seriously doubt they have something that specialized. You may have to go to Grainger's. I also doubt most auto parts stores have it either. Check Amazon as well.

If I bring in a damaged screen for a window, can you repair or replace it?

Jan Nigh | Jun 10, 2018
Ricky Ray Martinez | Jun 11, 2018

Yes they offer screen repair.

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Do you have spit for a bbq?

Richard Winn | Jun 10, 2018
David Greve | Jun 11, 2018

They can order one for you. Give them the model number of your grill and they can fix you up!

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