Charles Ro Supply Co.

Category: Model train store

Address: 662 Cross St #1, Malden, MA 02148, USA

Phone: +18002254424

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

renee vee

Jul 13, 2022

Finally had a chance to stop by with my 4 year old son. The staff is very friendly and incredibly helpful. The trains above weren’t running and they kindly turned them on for my little one to enjoy. The display on the 2nd floor wasn’t up and running, but it was still an incredible sight to behold. Prices are also really good compared to other hobby/collectors shops.

Keith F

Dec 27, 2021

EDIT - (12/27/21) - Will be deleting review soon. Called this morning and they will have lionel ship the boxcar directly to us. Once received or it's in transit, this review will go away. Thank you. 2:20pm (12/24/21) - Says closing soon at 3pm so trying to hurry but phone has been ringing for 10 minutes and no one is picking up. Bought several Lionel UP Flyers and at least one is missing the box car that's suppose to be in it. Trying to get a hold of someone to determine what we need to do.

Fox454x

May 26, 2021

Great online store. At first I wasn't sure how reputable Charles Ro's website was since it's a bit old school design wise, but I was able to pick up some nice hard to get model trains here and it arrived just fine. They have a wide selection, I'm happy about my order

Jimmiesdad

Mar 6, 2019

The railroad hobby shop to go to for all gauges, including O-27. A large selection, knowledgeable staff, and fair prices.

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Questions & Answers

Do you buy trains?

T J | Aug 18, 2021
harvinder singh | Aug 18, 2021

YES OFCOURSE

Hi!! Is your shop close to public transportation? Thanks!

Jean-Marie Wauthier | Aug 19, 2019
Peter Donnelly Jr. | Aug 19, 2019

Yes bus route

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Do you allow children in the store

Diane MacMillan | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

yes, we do

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Can a Lionel locomotive 8670 (New York railroad) be repaired or replaced? If so, where?

Joan Shulman | Aug 19, 2018
Travis Palmer | Aug 19, 2018

Yes it can be repaired, contact your local hobby shop

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Is this store open on saturday?

Graham Young | Aug 17, 2022
A Google User | Aug 17, 2022

It's closed on the weekend

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Do you buy marklin trains?

Alex Dedrick | Apr 20, 2022
Charles Ro Supply Co. | Apr 20, 2022

sorry no we do not

do u buy accessories Building, train depot from the 60'S

ROBERT wright | Mar 21, 2022
Mary Mckenzie | Mar 21, 2022

Yes

It states as of 2018 you do repairs on lionel trains, if this is still true, can my husband use his gift card to get a repair?

Trish Chapin | Dec 21, 2021
Charles Ro Supply Co. | Dec 21, 2021

Sorry repairs are cash only

do you guys sell wooden toy trains?

Chatan Customs | Aug 18, 2021
Arthur Sanders | Aug 18, 2021

Yes they do.

How do I check stock?

tom emanuel | Aug 18, 2021
Mary Mckenzie | Aug 18, 2021

Go on the website

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I just bought a brass mikado 2-8-2 and I was wondering if it can be converted to dcc with sound. I don’t know the maker. It didn’t have a box or any marks on the train it is a 2-rail O scale. Do you do conversions from dc to dcc?

John Kee | Aug 18, 2021
Charles Ro Supply Co. | Aug 18, 2021

it can be done but it is not a service we offer

What are the Covid safety practices like here?

Anonymous | Aug 18, 2022
Charles Ro Supply Co. | Aug 18, 2021

We are only offering curbside pickup at this time, no one is allowed in our retail store

Will you ever open to the public again?

Daniel landers | Aug 18, 2021
Charles Ro Supply Co. | Aug 18, 2021

yes, but not at this time

I have the new usa train set. Will the usa gp9 or the f3 handle the curves and is the power pack able to handle two powered units thank you

Louis Colucci | Aug 18, 2021
Charles Ro Supply Co. | Aug 18, 2021

no it will not be able to handle the curve and the power pack will not be able to handle the 2 powered units

did johney cash ever autograph his johnny cash 6780 box car?

Michael Almond | Aug 18, 2020
Charles Ro Supply Co. | Aug 18, 2020

sorry do not know

Do they buy antique trains

linda | Aug 18, 2020
Charles Ro Supply Co. | Aug 18, 2020

Who is the manufacturer?

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Do you buy Bachman train sets?

John Mccarthy | Aug 18, 2020
Charles Ro Supply Co. | Aug 18, 2020

Sorry we do not

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Do you have the Harry Potter Trains Set?

Carl Scire | Aug 18, 2020
Jeremy Daly | Aug 18, 2020

Yes they have a wide range of different pieces that they can get individually as well as sets available depending upon what gauge and cost you are looking for.

I thought you were open till 9pm on Fridays. I know it was close, but I got here at 842 and the doors were all locked. Did your hours change?

Michael Lancaster | Aug 18, 2020
KArnhold CB | Aug 18, 2020

Well, the reason they were closed was because it was only a few minutes away from closing, and if you have ever worked at a store of some kind, you would know that its quite annoying when someone comes in minutes before closing time and stay there until after the time the store was supposed to close. I am sorry if I sounded rude or irrogant, but I was really just trying to help :) But if you were going for pickup, that I don't have an answer to.

Do you carry inexpensive remote control boats. My grandson's birthday is Saturday and I wanted to get him one that he could use in a pool or small pond.

Frank Knowlton | Aug 19, 2019
Cindy DiNapoli | Aug 19, 2019

sorry we do not sell remote boats

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Is there an O scale 440 Jupiter

Brad Francisco | Aug 19, 2019
Steve Kludt | Aug 19, 2019

Don't know, but if anyone can get it they can. Give them a call. They are very helpful. Weekdays are best. Saturdays are crazy. If you are into trains this is the store to visit

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Do you have railroad Alaska trains?

Brian Murphy | Aug 19, 2019
David Walsh | Aug 19, 2019

They have the biggest selection I have ever seen.

Do you have catelogs

Edward Hardy | Aug 19, 2019
Arthur Sanders | Aug 19, 2019

Yes Catalogs are available

Are you open Sunday?

Leonard Henson | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

no, only during the Christmas season

do you repair atlas locomotives?

Clude cat | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

sorry no we do not

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Do you buy train sets and tracks. I have a American flyer set that I got for Christmas I'm the early 1950,s .

bruce pavao | Aug 19, 2019
Jeffrey Mcleod | Aug 19, 2019

Call them. I don't work there

Do you buy old Lionel trains

stephen reardon | Aug 19, 2019
George Miller | Aug 19, 2019

Im not sure if they do but you can call them and find out. They are really good.

Just got a G scale NW2. No stacks for exhaust, how do I open cab to posision engineer

Tammi Errington | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

There are 4 screws accessible from under the loco cab. If you have questions you should call 781-322-6084 and ask for Mike

Do they have any Christmas train sets

James Tetreault | Aug 19, 2019
Kevin Wildman | Aug 19, 2019

They have Christmas packaged sets including track in O scale and S scsle. They are Lionel and American flyer brands respectively. Also extra cars re usually available plus there are ususlly some accessories too. Great store for service and stock all sold at fair and competitive prices. Operating layout on the weekend. Trains of all sizes to choose from. Highly recommend!

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Do they make O-30 curve track?

Sam B | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

who is the manufacturer?

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Just bought a train set. Trix. Post WW2. Trouble finding information on this. Can supply pictures

Jaime Watts | Aug 19, 2019
John Irza | Aug 19, 2019

They are very helpful!

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Do you do repairs? If so do you do them on older models?(1970s)

Cullen Rooney | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

yes we do repairs on Lionel trains as all as we have the parts

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do you guys have bachmann thomas ho scale

plzdontask | Aug 19, 2019
Charles Ro Supply Co. | Aug 19, 2019

Yes we carry Bachmann Thomas HO

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I have a the Alaska railroad frieght car don't what size is it on the side it has a number It's says 1936

Jason Sciba | Aug 19, 2018
Charles Ro Supply Co. | Aug 19, 2018

can you send a photo and dimensions?

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Are you open on December 24?

Walter Edgar | Aug 19, 2018
Bayoan Martinez-Yung (Bido) | Aug 19, 2018

Yes, its Christmas Eve, Christmas Day is closed. But on Sunday, its closed.

Do you repair & upgrade Lionel Ho Challenger engines ?

Audrey Mcmahon | Aug 19, 2018
Patrick Devine lntervention | Aug 19, 2018

I personally don't work for Charles Row..but l can only judge by the amazing array of train sets & the quaility of thier trains in general..that indeed they do. So goggle them up & call yourself..but my guess is yes, definitely !

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Do you have the American Flyer Polar Express?

Benjamin Deloney | Aug 19, 2018
Bayoan Martinez-Yung (Bido) | Aug 19, 2018

Yes

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