KeyBank

Cas rae Fristoe

Just find the next nearest branch because no one here is interested in being helpful, but they do love to give attitude. Screw this, I’m just driving the extra 20 minutes to go to the Woodstock branch. The employees THERE are great!

suzanne braunstein

Bad and illegal experience! At the time i was receiving disability payments they garnished my account for $3,183. I explained to the manager that in 2011, the Feds passed a law that made it the financial institutions’ responsibility to look back on an account 2 months prior to make sure there were no other finds going into an account. They did not do that... and let the garnishment through. I wrote letters made phone calls... and was treated like garbage!

Nichole Degner

Wish I could give zero stars. Worst customer service ever. I could write a page but don’t have the effort. Just wanted to give my warning. Don’t bank with banks, let alone Key Bank. And this location sucks. Bank with a credit union. Local and more money to give out. And they actually care about you because they’re community owned, not federally.

Kimberly Ruff

While standing in line, I could here a staff member speaking to client on speaker phone. Client was asked berry personal questions including account number, balance and drivers licence number. I should never hear someone else's info. Will never return to this branch