Hardin Honda

Vivek Joseph

Horrible first time experience. I just moved to the area and went for a service. I scheduled an appointment for service at 7:00am on July 4 and they sent me a confirmation and everything. They even sent me a reminder for it at 7:00am when i was standing in front of the closed gates to their service center along with a long line of people also with appointments. Shameful Honda!!! I met people who called in their appointments and other who did their appointments online like me. If you are closed or opening late let your patrons know. I can only assume how their service would be like if this is how their customer care works.

Mitchell Jasmine

Horrible experience, avoid this Honda location for any repairs or service, especially tire rotations. I have only maintained my vehicle with dealer care all in the years I have owned my car. I also take extra care to to keep my car nice as well as never miss a service. I have an Acura, but have been coming here for about 2 years for routine maintenance needs after going to Acura the years before. This location has been doing my tire rotations, oil changes etc. and thought they were pretty fair with prices. Unfortunately, they made an error with my tire rotation service last time and I was hit with a bill 2 days ago to fix a tire lug nut that was "stuck". I approved them to go ahead and do the repair, even though the price was high, and I confirmed the damage was due to their mistake on the prior rotation. It is one thing for me to take a small hit for the cost, but its another when they take sloppy measures to fix the issue and cause damage my rim. When any repair is made I expect the technician and team to take care and delicate procedures to protect my car when doing it and this did not happen. The team ruined my beautiful rim and I can't repair the damage they caused which is way beyond just surface scratches. There was plenty of space between the nut and hole around, and they could have provided extra protection and sensitivity when doing the repair. The worst part is the technician and service rep even showed me in the shop what they were doing and assured me there would be zero damage to my rim. I paid a lot of money for this rim upgrade at the dealer when I bought the car and now only have 3 good looking rims. It's terrible what they have done, and to think I was even considering an upgrade or trade in is crazy. It's really too bad because Honda and Acura are such reliable cars and will run forever if maintained, but my service experience is making me rethink my next car purchase. Mistakes like this have never happened at my BMW and Ford dealer.

Elena Castellon

Service was great, because of Cezar Melena. He helped us book an oil change appointment, on same day. Paid attention to detail and provided excellent customer service. That's why we went back to Hardin Honda!

AV Rob

Always without a doubt awesome service, they take good care of my car provide me with information and upcoming services needed. Service advisors are great to talk with, as well as the technicians. Always please with their service on my cars.