Address: 4195 El Camino Real, Palo Alto, CA 94306, USA
Phone: +16504940239
Sunday: 9AM–5PM
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–5PM
Mir Akhavan
Very dishonest, unprofessional & hostile personal! I was the only customer, they did the job without even putting a new info sticker on my windshield, then I asked if they had checked my air filters, they said no, I asked them to check it, they did and air filters were very dirty, I asked them to replace it, they said they didn’t have it, I went to a part store bought it and back to same jiffy lube in 15 minute, I asked them to replace it, but they didn’t want to do it, I had to beg them before they changed the filters. High Charges: they charged me $98 for syntactic oil change, which was way over price!! At time of pay, I presented them 2 Newley purchased jiffy lube $50 coupons I had purchased from Costco, cashier kept putting the coupon number in his register (purposely wrong) and said coupon is not active or not good so I had to pay cash. Later on I called Costco online and Costco confirmed coupons are/were valid and good, so deliberately they cheated and lied in order not to take the discounted coupon! Later I checked online and realized I can change syntactic oil and filter on my car for $35 else where, and jiffy lube charged me $98. I will never go back there. They were lazy, hostile, dishonest, unprofessional. Will never go back there again.
Art de Werk
Good service, very quick, happy employees and an easy process. I've been using this Jiffy Lube for several years and I've never been disappointed. Access is easy and the waiting room is clean and spacious. It's not noisy or crowded.
Ryan kirk
for a german car they quoted $130 for an oil change, meanwhile quarter mile down the road i got a change for $15 cheaper.
Tiffany Ruiz
Awesome employees. I was visiting from out of town and my car was smelling hot. They checked and topped of all my fluids, told me what the problem was and didn't charge me. I definitely recommend them.
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This Jiffy Lube location does not provide the wheel alignment service. Highly unlikely any other Jiffy Lubes in the near by area do that service either.
So that depends which Signature Service Oil Change: Oil, you choose. Jiffy Lube carries Pennzoil Oil. You can likely choose from 4 different oils: Conventional, Synthetic Blend, High Mileage, or Full Synthetic. Make sure to check your vehicles Owner's Manual for the viscosity rating and type of oil. For a 2012 KIA Optima, they will likely carry it.
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