Dunkin'

Category: Coffee shop in El Cajon, California

Address: 350 Fletcher Pkwy, El Cajon, CA 92020, USA

Phone: +16197662012

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

Thomas Whitley

May 17, 2022

Excellent menu items service was prompt and speedily their menus are off the hook and their items are very innovative

Suzanne Sauve

May 15, 2022

My son loves donuts so we go here more often than I'd like to admit but every time we do, their customer service is excellent! The nicest group of people, they're always friendly, efficient and top notch! Keep up the great work!

Tatianna B

Apr 12, 2022

Said the dine in time was only for 2 hours? And said my wife and I had to leave because we were there longer. Nowhere was it plastered that the dine in timing was 2 hours. That’s bs. Last time we were there for 3 and a half hours no one bothered us. Smh. And still made us leave despite us buying food here and there.

Lynn S

Apr 2, 2022

Everytime I've come here they rush through my order, interrupt me, get half of it wrong, and I end up having to re explain my entire order at the window to someone not listening again and rushing off halfway through what I've said. I've ordered the egg and cheese croissant many times and they mess it up and put sausage or bacon on it and then I'm having to talk with their manager to refund the difference, and remake the sandwich. And even when I get their croissants, they're not cooked fully and I always end up getting sick. Today was my last straw and I will not be coming back. The person at the window did not listen to my order, when I tried correcting her she got upset with me and ran off before I could tell her I had asked for both cream and sugar in my coffee and ended up making a mess of my coffee and gave me no napkins or wiped it off. The amount seemed off and when I tried asking if she included one of my items she cut me off and said yes, only to not hand me said item and try to curtly send me off. I had asked about it and she got even more upset and said she needed to charge me for that since it was not on the order, which was absolutely fine, of course. It wasn't on the initial order. But she snatched my money from me and practically threw the bag at me and closed the window. Not to mention my croissant was cold and uncooked yet again.

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Questions & Answers

Are you open Today?

Britlee Cowen | Jun 7, 2019
Ruth Wright | Jun 8, 2019

We are open every day from 5am to 10 pm

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What are the Covid safety practices like here?

People are asking | Mar 8, 2021
JD G | Mar 9, 2021

Excellent. Face Coverings, Social Distancing, limited in person occupancy. The Dunkin app explains along with all required postings in store.

How long does it take to make a latte? 10mins?

Steven Patterson | Sep 9, 2020
Ericka snow | Sep 10, 2020

😑

Do you make custom donuts? Particularly number donuts?

Andrea Gengarelli | Jul 11, 2020
Brandon Fisher | Jul 12, 2020

?? How would I know? Lol I just know not to put money into their app. It robbed me of $20 already

Do you guys have boba?

Angelique Flores | Jun 6, 2020
RANDLE MATRIM PERRIN | Jun 7, 2020

They have awesome donuts and a great staff 😁🤠

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I got in the drive-through at 8:08 am and didn't get my coffee until 8:26 and I still haven't received my coffee. If they know that an order will take long they should ask the person to pull over and park and somebody will bring them their order.

janielle wilson | Jun 6, 2020
M Murray | Jun 7, 2020

Total bummer, but how good was that coffee??? And did you get any of those fresh doughnuts? I'm sure they were having a tough morning, give them another shot and definitely tell them in person what happened. I bet they will make it up to you.

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Do they have gift cards there?

SUE and LADY DIANA | Jun 7, 2019
David Lundy | Jun 8, 2019

Yes

Is there a drive thru?

Louise Desnoyers | Jun 7, 2019
Juliann Blackette | Jun 8, 2019

Yes!

When does this open

Ginger Worster | Jun 7, 2019
Anjelica Smith | Jun 8, 2019

Aug 28th at 5am

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