Wells Fargo Bank

GaikBoon Hng

Exemplary employees makes my day. Walked in without appointment hoping to solve incorrect address for my debit and credit card issues. Zayne and Christopher set a great example of how bank managers should be. Christopher helps me to find a slot to meet up with Zayne, an hour well spent with Zayne fixing my debit + credit card 1 time send in to my correct address. Kudos to both of them for stepping up. Bank experience shines with them around.

Phil Alfieri

I’ve never seen any business so hostile to customers! They will take 20 minutes explaining why they can’t help you! 185 th and Tannesborne is so bad, the workers are undertrained and rude. It seems their ultimate goal is to get push the customer to another branch or to set an appointment 3-4 weeks out.

Elle R

I would give zero stars if I could. I spent a total of 4 hours in there, speaking with 2 different “representatives” to try to solve an extremely simple problem. Problem STILL unsolved. Just called (on a Tuesday DURING banking hours) to make another appointment to speak with someone in person for the THIRD time and got a message saying that bankers were unavailable. Yea, NO KIDDING! As you can see from other reviews, I am definitely not the only unsatisfied customer and will certainly not be recommending Wells Fargo to anyone. And as far as your response goes, NO THANK YOU. After sitting with 2 bank reps, Wells Fargo online (2 more hours), and Wells Fargo Mediation (2 more phone calls) and speaking with a total of 7 CLUELESS people, sending me back and forth, I do not plan on speaking with anyone else. Train your employees better.

Passenger of time

Do not use this company called Wells fargo! They will steal your money whenever they can and deny it. This company is corrupt and offers the worst customer service possible. They do not care about their customers and will rip you off when you aren't looking. Verify your account statements and be very careful when using the this garbage company called Wells Fargo. Buyer beware.