Address: 230 Independence Way, Danvers, MA 01923, USA
Phone: +19787749494
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Andris Kaneps
I came in without an appointment— I didn’t realize it was necessary. Sam asked if I needed help and I explained my issue. He resolved my laptop crisis in less than 10 minutes. Sam was thoughtful and had the knowledge needed to quickly resolve my issue.
David Thornton
Geek squad did a outstanding job with the configuration of my new laptop. Did what I asked for, answered all my questions; set up an appointment for me to pick up the laptop; did a walk-thru of how to set up the remote connection; and made several suggestions, such as to try some new anti-virus software. Overall, when I left I knew everything was going to work well, and everything worked as projected by the team. In today's environment, this is not the norm. With the Geek squad it is. Money well invested.
Shawn Newhall
Great store to shop at their Geek squad team is awesome they took care of my warranty issue right on the spot with no appointment they exchanged my item with my protection plan no questions asked thank you
David W. Brown
Damn poor! Very nice, on time pleasent techs. However, what I wanted was to be able to transfer vinyl and cassettes to disc, Bought $300 turntable , $550 receiver, $200 dual cassette, and $300 cd recorder. They have been to my house 3 times (The 3rd visit was gratis) and I still have not been able to transfer even 1 track of vinyl or tape. Secondly, they based the charges on my tv size!!! My Tv was just fine the way it was, Now I can no longer use my sound bar. So. in the end. 5 very nice, prompt, clean techs, 3 huge disappointments. Never again!! NEVER!!!
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I have had good luck with them fixing my laptop and fairly inexpensively. My network adapter inside my machine was broken and I paid 30.00 for an external one and also bought a new cord for 20.00 and they installed the thing no cost. I was very happy.
If I understand the question correctly(?) my answer is no.
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