Kay Jewelers

Category: Jewelry store in Bangor, Maine

Address: 663 Stillwater Ave Ste. D 13, Bangor, ME 04401, USA

Phone: +12079429953

Opening hours

Sunday: 12–5PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Bobbie Winslow

Feb 28, 2022

I love Kay Jewelers. I highly recommend this store for jewelery. Most of my jewelery is from there. Everything and I mean everything is beautiful from the store. This store is very helpful and lovely. Go just go there.

Kyle Buck

Feb 21, 2022

Bought a very affordable pendant last year and a couple other gifts, was very happy and my friends were too. So I returned to browse. Very friendly and knowledgeable staff. Chatted with one getleman for a few minutes and learned quite a lot about watches. A+ experience.

Joshua Elliott

Oct 21, 2019

Stopped in to get someone a 'thinking of you' type gift. The team member was exceptionally knowledgable and helpful. She took the time to ask about my situation and made recommendations based on my needs. Very refreshing to have that kind if experience.

J. C.

Jul 23, 2019

I'd give 0 stars if it were possible! Terrible customer service and low quality jewelry. They break items and then take over a year to return the items. I have reached out to the CEO several time with absolutely no response. I guess as long as Virginia Drosos is making her 7 figure salary all is well?! Taking advantage of the working class is what this company is all about. The ring is STILL not correct. Amy (the district) manager started to help and then failed to follow through and refused to call me back after I left several messages. This company doesn't care about you, they only care about your money. I would stay clear of this place!

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet repair jewelry?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet replace watch batteries?

Kay Jewelers | Jun 19, 2022
Kay Jewelers | Jun 19, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Can Kay repair jewelry?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay do jewelry consultations?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay personalize existing jewelry?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can professionally clean jewelry for free.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay repair a ring?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay resize a ring?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 20, 2022
Kay Jewelers | May 20, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Do they repair jewelry?

Kathleen Trobough | Aug 18, 2021
xXPFBXx “Jay” Kotara | Aug 18, 2021

They will send it out to get repaired if you have their warranty. Otherwise you pay to have it fixed

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