Public Storage

Philip DeLorenzo

If there was a negative star rating, I would've chose that. So, NEVER let them put your bank account info in their system. I gave them a voided check as instructed, they put the bank account information in incorrectly. Once they received a "stop-payment" from some unlucky individual they were charging, they decided to start charging late fees WITHOUT informing me of anything. This seems a little scammy for a company to take part in. They mess up, and charge the customer for it?? I called the regional manager and she couldn't answer the simplest of questions. All I received was typical misdirection, NON-acceptance of responsibility...This has been the worst experience with a business in a long time. STAY AWAY, unless you don't mind randomly NOT being able to access your property and having to deal with their rude customer service on the phone. I will never do business with this company again. Also, it only requires seven (7) people for a class-action lawsuit. Food-for-thought...

James Eppley

It takes something pretty exceptional to get me to review a business but my experience with public storage on state street in Lake Oswego over the last several years deserves more than I can express in this review. Crystal who manages the complex is always keeping us informed of any changes to our rent or facility so there are never any surprises. She has always looked out for us and suggested ways to save money as well as our backs. My business depends on its off site storage and having Crystal as our facility manager is like having another star employee on our team. Many thanks, and we look forward to working with you into the future!

Brandon Gunter

I came in needing some basic storage for a move, thinking I had everything, I was totally wrong. The beautiful lady there I believe her name is Kristel* , helped make sure I had everything for the move as far as packing supplies go and to ensure I had adequate storage for my belongings. She was very professional, helpful and always had a smile. I would reccomend this place to anyone who needs some good storage, great moving supplies and even more so a very friendly face to help you through it all.

Lemon Revolution

Kristel was amazing at finding me the PERFECT size and location unit. She took into consideration the type of move I’ll be making and suggested a size and found a unit that will be hassle free moving stuff into. She honored a special price I found online, she asked if I was in the military (which not many businesses do so thank you so much, and thank Kristel for her prior service!) She asked if I needed any other essentials like locks, boxes, tape and even offered trollies I could use to move my stuff with. Bless this woman and I am SO grateful I found this location. Amazing service, amazing people, I’m so grateful.