Address: 6525 N Lombard St, Portland, OR 97203, USA
Phone: +15037152681
Sunday: 9:30AM–5PM
Monday: 9:30AM–6PM
Tuesday: 9:30AM–6PM
Wednesday: 9:30AM–6PM
Thursday: 9:30AM–6PM
Friday: 9:30AM–6PM
Saturday: 9:30AM–5PM
Rebecca Wilson
Jesse saved the day! I had a mix up with my movers and had to change reservations, and Jesse was able to get everything figured out in just a few minutes. Very, very thankful.
Noel Musgnung
Jesse was considerate and helpful. Unit was perfect and the gates and facilities were in good condition.
Marie Ka'ehukai de la Nux
Run down, not a very secure location, $96 definitely is not worth the space or the location of the fact that it is in an unsafe area. Paid our monthly rate and ended up going to a small family run storage facility 5 minutes away from us and so glad we did. The new place we are at is safe, very very accessible, way better value and the nicest family that runs it! So glad Public storage was so horrible that it made us look elsewhere cause we never would have found the wonderful storage facility we are at. Keep the $96 even though we only stayed 4 days into the month, your company worth 55.8 billion obviously needs the money more than us!!!!! I suggest if you are looking for a storage unit, look into the smaller, family run companies, they are usually looked past but are cleaner, safer and what we learned, cheaper. And with nicer people. For gods sake, the guy at the office for the Public storage we were at was miserable there from the conversation he had with my fiancée. Very telling as to how the company is.
Tom Cross
Rented unit online. Arrived to find my unit on second floor. Old freight elevator broken and was told it was not going to be fixed. OK, replaced it with ground floor unit (D25). This unit had a broken light fixture and is very dark requiring a head lamp to see. "Nope, we're not going to fix it." Then they replaced the doors. New door hits the beam not allowing it to open wide enough to get furniture out. Onsite manager (Jesse) told me they will not do anything about it insisting there is enough room and reiterated they would not fix the broken light fixture. This is customer service? Simply refusing to repair a $5 light fixture (it's not the bulb) is, to me, the ultimate f@#$ you. I was told by Jesse (in so many words): "We've got your stuff AND your debit card so...." Last time this company gets any of my future business. Advice - use a credit card so you can dispute charges as this company, as represented by Jesse, doesn't give a s@#t about you, your stuff or any problems you with the facility. Oh, and they increased the rent $40/month to pay for the new doors but the won't fix a stupid light fixture.
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As far as I'm aware, they don't and can't take away your storage items for at least 30 days of no payment (after which the items can typically be considered legally abandoned.) My general experience is I can pay late, I don't tend to get late fees until relatively a week of not paying and have paid nearly 3 weeks late without issue. Obviously use caution though, just because this is my experience doesn't mean they can't just decide to do it anyway. I suggest keeping in contact with them, talk to them about your payment being late and when you expect it to be sent so you can avoid any chance they'll take your storage thinking you won't bother paying. (Always be careful when dealing with storage companies in this way. I've not had this issue here but I still recommend better safe than sorry.)
Also they have been broken into multiple times and they never contacted the owners of the cars/campers that got damaged. The manager never called me back about the issues and it took them over 4 days to fix..... dont rent here
Wich kind there are many kinds of onction named one so we will answer that.
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