UPS Customer Center

Category: Shipping and mailing service in Dover, New Hampshire

Address: 92 Industrial Park Dr, Dover, NH 03820, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3–6PM

Tuesday: 3–6PM

Wednesday: 3–6PM

Thursday: 3–6PM

Friday: 3–6PM

Saturday: Closed

Reviews

gl 500t

Jul 11, 2022

UPS customer service is awful. I live in an apartment complex that has a security door. How am I supposed to sign for something if they can't get in the building? Then they give me a delivery window of 5-7pm. So I arrange my day to hang out in the vestibule like a creep to wait for them. Only to find out that UPS "tried" to deliver at 9am. I was home, you didn't try at all. The 800 number is useless, the people working the desk at the warehouse, which is only 1 mile from me told me they can't help and to call the 800 number. They have always helped in the past, now they won't. Logistics specialists? Does any of this sound logistical? I think not. The package is heavy and fragile. It does not need to be constantly loaded, unloaded, thrown around and jostled. I'm trying to make this super easy on everyone and you're intentionally making it harder.

L T

Apr 1, 2022

Need to obey speed limits in private communities 40 in a 15 is a bit excessive especially when kids are walking from bus stop

Josh White

Jan 25, 2022

This might be the only way to get a UPS Customer Service rep to engage. For the last 2 weeks or so they have repeatedly mis-delivered packages to our residence. It wasn't an issue for almost a full year. All you get to do if there is an issue is fill out an online claim form. Hopefully we can get vendors that ship UPS to switch to FedEx or something else. Their terrible customer service needs to have consequences. UPDATE: UPS reached out to say "contact us via Social Media". This is the extent of my social media use. Maybe try using an actual phone number or how about an email address. I'd send a letter via UPS, but it would probably get lost.

Denise Sampson

Oct 30, 2021

Waiting for a package to be delivered paid extra money to have it delivered on the 29th only to find out that they weren’t delivering it on the 29th and they said they were delivering on the 30th still waiting for it today but tracking says it won’t be here till November 1 and I cannot get anybody to actually answer me and I don’t know why there’s been this delay but it seems like every time that I have to go through UPS for something something like this happens

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Questions & Answers

I put a package into the drop box two days ago (1-16-2021) but when I check on line for shipping status it does not appear. How long does it take to be checked-in?

Tom Hutchison | Aug 18, 2021
UPS Customer Center | Aug 18, 2021

Please let us help by contacting us via a Private or Direct Message on one of our social channels: Facebook @UPS.UK or Twitter @UPSHelp_UK.

Does UPS deliver on Sundays

Kevin Neal | Aug 19, 2019
Carey Morris | Aug 19, 2019

No. Monday through Saturday.

Can I schedule a ups pickup from an assisted living facility? Does it need to be packaged or will the person picking it up take care of it?

Gayle O'Connor | Aug 19, 2019
Kevin Carreiro | Aug 19, 2019

Yes you can but the shipment will need to be packaged and have a label.

I have a UPS QR code that needs to be scanned in order to have a mailing label printed. Can I do this at package drop off at the Dover Industrial Drive facility?

Mike Richards | Aug 19, 2019
RW REYNOLDS | Aug 19, 2019

No only a UPS STORE can scan that and print your return label at this point in time, I'm guessing it's an Amazon return , you could cancel the return on web, and redo the return selecting to print the label at home via an email they send you or Staples can print from that email from your smart phone .

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I recieved a package that i did not order and would like to send it back to the company. How do i do that?

Pam Constance | Aug 19, 2019
RW REYNOLDS | Aug 19, 2019

Don't open it and call 1800 pickups , they'll come retrieve it.

Is the carrier facility staffed? My package is there but says it won’t be delivered until Tuesday. Can I swing by and grab it now?

christine sigmon | Aug 19, 2018
Scott Bulger | Aug 19, 2018

There is no one there on Sundays. If you come in after.9:00 on Monday, someone will be there to help you.

I have a package to pick up at Industrial dr. Dover, NH. Is it possible to get package before 3:30? If not, is it possible to transfer package to Manchester, NH UPS location?

James Sacco | Aug 19, 2018
jim hannagan | Aug 19, 2018

They do have an emergency #.. 🤔Not sure how that works.. I hope this helps.. Other wise it opens at 3:30

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Is ups still out on delivery. It is now 5:45 ? Waiting on packages that should of been here 2 days ago.

Frances dunbar | Aug 19, 2018
John Mohr | Aug 19, 2018

It's vary possible there still out working. Track 👣 your package 📦

I was told my merchandise is a the durham, NH ups center but i cannoit locate that fscility. Can you help me?

Karen Gardner | Aug 19, 2018
Wile E. Wonka | Aug 19, 2018

The local UPS facility is at: 92 INDUSTRIAL PARK DOVER, NH, 03820 It appears that Durham has a drop off location at: MAIN ST MAILING & COPY 54 MAIN ST DURHAM, NH, 03824

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