Veros Credit

Category: Financial institution in Santa Ana, California

Address: 2333 N Broadway, Santa Ana, CA 92706, USA

Phone: +18888918807

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7–11AM


Amy Urena

Jul 5, 2022

This is THE most ghetto financial institution I’ve ever worked with. Everyone with any positive thing to say was just grateful to get approved. Wait for what happens next! I’ve dealt with them for 3 years. I sacrificed and paid my loan off early because I never want to deal with them again! ⚠️ They are holding my title hostage and making up new fees out of thin air in order to keep this up. I have a letter saying I paid it off when I called to get an update they told me I have some fees $40 I have to pay and now I’m late. 🚨Never be late, they will send a repo truck the very next day payment is due and charge you for it. 📢 I was given multiple dollar amounts when I tried to pay my car off. It’s almost like who ever you speak to is counting on their fingers and toes. And even after I paid more then they asked just to be sure they came back with another dollar amount. 📝 Whoever you speak with NEVER leaves notes when you talk to them. The new person always “checks” and is clueless about your previous interaction the last time you called. 📣 Please listen to all of us who have dealt with them long term. Yes they are nice to you at first but they treat you inhumane later. They prey on those of us who don’t have many options. ⚠️ If you have problems and have to speak to someone everyone who has answers the phone has had an attitude problem.

Monique Alexander

May 26, 2022

This is the worse company out there please never use them, they are sketchy they have been getting over on me for 2 years. All my payments are not on my account. And my balance is still high after having my car 2 years, I called they are rude and have nasty attitudes. These people are not helpful this has been a stressful 2 years I am ready to give up my car I am tired of them.

Ramsey P.

May 17, 2022

the worst financing company i’ve ever dealt with. every representative i have talked with has been impolite, inconsiderate, rude and just unpleasant. all they are worried about is money. called to see when i would receive overpayment check, said it would take 30-40 days!!! but they sure did take their money quick. i highly would not recommend

Ramsey Palacol

May 17, 2022

worst financing company i’ve ever dealt with. every representative i have spoken with has been impolite, rude and just unpleasant. called recently to have an issue resolved there was no urgency, no sympathy and never got resolved. i asked about when i would be paid for an overpayment, and was told 30-40 days!!!! but they take your money quick! highly do not recommend anyone to do business with this company.

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Questions & Answers

Does anyone one know any lawyers or any legal aspects that I can go to this company is a big scam.. pls help

Elnora Cooper | Aug 19, 2018
Hay Valamia | Aug 19, 2019

Maybe a lawsuit in all our names. They're demanding username and password for MY bank account!

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Has anybody else have been sued by thses Veros Credit CROOKS?....

Loveda Mcmillian | Aug 19, 2018
Lydia Pena | Aug 19, 2019

Yeah their interest rates are soo ridiculous I hope u filed for bankruptcy to get them off u

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How am I supposed to get my pink slip when the number here doesn’t go through?

Karizma | Aug 19, 2018
Veros Credit | Aug 18, 2020

Hello Oscar, you can contact one of our Customer Service Specialists at (888) 891-8807, Monday - Friday from 7:00 am - 6:00 pm (PST) and on Saturdays from 8:00 am - 12:00 pm (PST). Please feel free to give us a call so we can assist you with your questions. Thank you!

Is veros still a bad place to finance a car with?

Robert Gomez | Aug 19, 2019
Roderick Lively Jr. | Aug 19, 2019

I personally have not had one problem with them...since my dealership applied for the loan with them it has been smooth sailing all complaints with me...I'm loving my experiencewith them one of the best I have dealt with.

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Is gap insurance mandatory

Tess Javidando | Aug 19, 2018
Tearka Unique | Aug 19, 2018


Worst place ever they are scammers. Do not do business with these people... They are very unprofessional and rude and will keep adding late fees even if you are on time.

Jocelyne Barrientos | Aug 18, 2020
Josh PaperDragon (Josh) | Aug 18, 2020

So far they have been great with me. As long as I make my payments on time. Sorry you had a bad experience.

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I need help .. my payment is due on the 3 of this months but the phone number is disconnected and the website is not working wat can i do ?? or where can i go ?? and see wats going on

Carmen Navarro | Aug 19, 2019
Veros Credit | Aug 18, 2020

Hello Carmen, you can contact one of our Customer Service Specialists at (888) 891-8807, Monday - Friday from 7:00 am - 6:00 pm (PST) and on Saturdays from 8:00 am - 12:00 pm (PST). Please feel free to give us a call so we can assist you with your concern. Thank you!

Is no longer in service anyone has there new number or something ???? ASAP

Bella Guevara | Aug 19, 2018
Veros Credit | Aug 18, 2020

Hello Bella, you can contact one of our Customer Service Specialists at (888) 891-8807, Monday - Friday from 7:00 am - 6:00 pm (PST) and on Saturdays from 8:00 am - 12:00 pm (PST). We do hope to hear from you so we can assist you with any questions you may have. Thank you!

How do we get out of this mess? Second illegal Repo in first year. Repo comes out day of or 2 days after payment is caught up. you would think we owned a Porsche with our super high payments.

Valerie Aguilar | Aug 19, 2018
Yavanka Felix | Aug 18, 2020

You know the number to the repo they don’t want to give it to me

Sorry ran out of room. I can now refinance at a lower interest this loan helped me build my credit back up. Thanks Veros! If you have great credit get a lower interest loan if not go through Veros pay on time and it will fix your credit.

Denise Schaffer | Apr 20, 2022
Nfansu Janneh | May 20, 2022

Spectacular Credit Union to have

It’s seems a lot of us are experiencing the same the problem. This is not right and we should do something about it ASAP. I’m down we can get an attorney and go from there . I already put like 6 thousand down and was told on $46 went to the car lol

Brian Jones | Jan 20, 2022
Jay Scott | Jan 20, 2022

Down Payment goes to the dealer. Not the lender.


Anonymous | Aug 18, 2022
Anonymous | Aug 18, 2022


THESE PEOPLE ARE THE WORST ‼️ This is the second time I’ve had to pay 2thousand dollars to get my car out of repossession. I payed on time every other time and asked if they can wait 5 days for the month of December and they still took it.

gennessi king | Dec 21, 2021
jennda | Jan 20, 2022

Have you got your car back? How long did it take?

I have been trying to get in touch with Veros for 2 days during there business hours and no way to talk to someone. Tried hitting option 3 and then option 1 but does not work. That is the instruction from website to get a payoff. What to do?????

Chris Anderson | Dec 21, 2021
Veros Credit | Dec 21, 2021

Hi Chris, we are experiencing technical difficulties. Please call 888-217-6382 for assistance. Thank you.

Has anyone had a problem with paying off a loan I been trying to pay off my car loan & they keep telling me there system only let's them pay off a certain amount, which means I would have to try again every month until I pay it off.Feels like a scam

Daniel Delayna | Aug 18, 2021
Melinda Turner | Jun 19, 2022

I had to mail in a check for the payoff amount. You can also pay through Moneygram, but I was not comfortable carrying around that amount of money.

Anyone know of a fraud attorney? They sold me a car at Ace motors and they see you bad credit and they don't want to take it back. It says veros credit that I have to pay.

David De La Cruz | Aug 18, 2021
Brian Jones | Jan 20, 2022

There together ace motors and Vero credit. 6 days after getting a car from ace motors Anaheim, the engine light came on.

How is it possible that the contract is not where it says that you must continue paying an insurance that I do not want. And that is why you must pay with all the months of the contract for the car. Taking my insurance. The truth that desepacion maa grand

Mariel Ro | Aug 18, 2020
Veros Credit | Aug 18, 2020

Good afternoon, thanks for your question. Please call our office to answer your question or any questions you may have. You can contact us at 888-891-8807 from Monday to Friday from 7:00 a.m. at 6:00 p.m. (PST) and Saturdays from 8:00 a.m. at 12:00 p.m. (PST) We hope to hear from you.

How to I get to talk to customer service

Johnny Maie | Aug 18, 2020
Veros Credit | Aug 18, 2020

Hello Johnny Maie, you can contact one of our Customer Service Specialists at 888-891-8807, Monday - Friday from 7:00 am - 6:00 pm (PST) and Saturday 8:00 am - 12:00 pm (PST). Please give us a call at your earliest convenience. We look forward to hearing from you.

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Are the still in business?

Anna Torres | Aug 19, 2018
khalid Ibrahim | Aug 19, 2018

This company is a rip off..don't deal with it!!

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