Jackson Hewitt Tax Service

Category: Tax preparation

Address: 26502 Towne Centre Dr, Foothill Ranch, CA 92610, USA

Phone: +19513245818

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: Closed

Saturday: Closed

Reviews

Amanda Link

May 25, 2022

My experience was very unfortunate. As someone who was an out of state resident due to the military for part of 2021 I can see how maybe some things may be confusing. So I went to someone who had great reviews. After months without getting my state return back I was wondering what was going on. I called Jackson Hewitt and was told everything was processed and we were just waiting. I didn’t find this right so I went to another tax service Levielle & Associates Inc. they informed me that not only was my state return never filed but my federal return had a $330 error! This was shocking to me! I spent $300 just to file my taxes with Jackson Hewitt. To find another $330 error that means I lucked out of $630! Levielle & Associates fixed my return free of charge. I will be taking my business there from here on out. If you want an accurate tax return then I advise you go to Levielle & Associates.

D. E.

Apr 18, 2022

Ayman is the BEST!! So professional, knowledgeable, kind and fun! Ayman took his time and cared about my taxes as if it were his own. Thank you so much Ayman for going above and beyond!!!!

Steve & Salena Billings

Apr 15, 2022

Soleiman is very knowledgeable and helpful. We enjoyed and appreciated his guidance and are satisfied with Jackson Hewitt Tax Services which is why we keep coming back!

Susan Thompson

Feb 6, 2022

Ayman was absolutely the best. He did such a fantastic job. I was so pleased with everything he did. I honestly didn’t think I was going to get a refund, but oh my gosh he just surprised the heck out of me. I am going to make sure my daughter comes to see him too. His schedule is on Saturday and Sundays. I can’t say enough good things about him. He is absolutely wonderful.

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Questions & Answers

Is it safe to meet with a Tax Pro in person?

Jackson Hewitt Tax Service | Aug 18, 2021
Jackson Hewitt Tax Service | Aug 18, 2021

Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .

Are there ways to file my taxes with Jackson Hewitt that involve limited in-person contact?

Jackson Hewitt Tax Service | Aug 18, 2021
Jackson Hewitt Tax Service | Aug 18, 2021

Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.

Do Jackson Hewitt offices follow the CDC safety guidelines?

Jackson Hewitt Tax Service | Aug 18, 2021
Jackson Hewitt Tax Service | Aug 18, 2021

Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.

How do I get a copy of a tax return I filed through Jackson Hewitt?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.

Can you help me get copy of my W-2?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.

Where is my refund? I filed with Jackson Hewitt a while ago but my refund hasn’t arrived. How do I find out the status of my refund?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.

What documents do I need in order for you to prepare my tax return?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/

How can I become a Jackson Hewitt Tax Pro?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.

How do I get a customer service issue resolved?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.

How do I file an amended return?

Jackson Hewitt Tax Service | Aug 18, 2020
Jackson Hewitt Tax Service | Aug 18, 2021

Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.

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