Address: 2901 Potomac Mills Cir, Woodbridge, VA 22192, USA
Phone: +18888884532
Sunday: 10AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Jerius Nassif
If I had the option, I would select (-) What do you this inside the package? Me too, I thought I was a mattress. What else should anyone think if the sticker on the package showed a mattress with a person laying on it. BUT.. It was not a mattress! So, I took it back to the store to return it. However, store manager refused to acknowledge the error in the packaging sticker and take responsibility for this failed management of the store marketing and refused to return claiming that it was an as is item and, according to IKEA's policy, the sale of an as is item is final. So i left them in the store and walked out with a plan to pursue other venue to get my money back. Next time I shop in IKEA (but not in this store for sure), I will open the packaging and check the item inside the store before I pay for it. I advise everyone to do the same. The packaging label can be misleading to trap a customer in a sale that can't be returned.
Eduardo Moser
A great shopping store for everything related to decoration and home equipment. Remodeling, kitchen utensils, lamp, carpet, furniture, floors, etc. . Two large sections (two floors) one with the Showroom where you can see the products assembled in scenes that simulate rooms and even entire apartments, it is also to buy small items. On the other level, the warehouse is mainly for large items and there is the checkout. It can be a bit complicated to find the products due to the large size of the place. It has covered parking.
Darlene Futch
We are shopping for bookcases & saw their selection on line, but wanted to see them in person. We are still deciding but liked the options we saw.
SAI BHARATH
I feel really sad that I missed the cafeteria. I got there late. The self checkout kiosk is a bit confusing and time taking. It's not intuitive and it asks too many questions. But the staff gave directions and I was able to checkout finally. They've great deals all around. I got the 3 for 3$ chockolad . And it was delicious. I was really expecting milk chocolate with a swedish taste. And it didn't disappoint. They also had great deals on cups, plates And bowls for less than a dollar. Plan to spend at least an hour or two to cover the entire area !
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You can check on their website. At checkout, they will ask for your Zip code. I'm not sure if they deliver to Springfield, but in my experience they will not deliver to Falls Church.
Call the 888 number, but instead of selecting customer service, select to place a new order. Then you can actually speak to someone, and they can help with customer service issues.
I have the same problem and no one has called from the store to let me know they are coming. Their customer service stinks!
I have an 800 on a receipt at home, let me get back to you, I'm at work
Mandatory masks, crowd control, line before entering, "advised" social diatancing in the store
IKEA is currently open at reduced capacity. Store entrance and exit restricted to the garage.
Design and install services of various types are available. Some may cost extra so please inquire beforehand.
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