American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store in Woodbridge, Virginia

Address: 2700 Potomac Mills Cir Suite 707, Woodbridge, VA 22192, USA

Phone: +17034903968

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Kevin Tran

Nov 2, 2022

DO NOT buy from this company, they are not reputable and have horrible service. I placed an order online and received an email saying they would call to schedule a delivery within 24 hours. 24hrs no call, so I decide to call them. They said they were "looking for the item" and will call me back (never got a call back). I called them back the next day and they told me they sold the sofa set weeks ago and that I need to come in and pick another set (that would cost more) because their inventory system isn't working properly. I email the "regional manager" Javier Rodriguez and don't get a response. I then call support and they said they will email Javier and that Javier will call me the next day. Another day passes and no call or email from Javier. I call the store and they say Javier will be in at 1:30, then when I call it changes to 4:30, then finally he's out on a delivery and can't talk. Go to Bob's Furniture, Ashley's, pretty much anywhere besides this company. There's a reason why the furniture is cheap, because the company has terrible service and worse managment. Christian the store rep was helpful but everyone else was terrible. Update: Javier (Regional Manager) emailed me and said he will assist me in the order. It's been two weeks and no communication on his end. 0/5.

Gail Rush

Nov 2, 2022

We shopped for a new washer and dryer at this store. We were assisted by Quinton who was very helpful. His knowledge of brands and how each brand performs was exceptional. He helped my husband and I to make an informed decision on which appliances to purchase while staying within our budget. If I could rate him a 10, I would. We felt he listened to our needs and we came home with a great value and great products. You Quinton are rated 10 Stars.

Nissho John

Oct 30, 2022

Very rude bad customer service. Manager left for the day that’s why they closed the store before 6 o’clock. One of the employee just told me you can’t stay there

Saddam AlEzzi

Oct 22, 2022

Trucker take care yo will loose your shift just for unloading so don’t plan to pick up when you have delivery in this store

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Nov 2, 2022
Richard Delaney | Nov 2, 2021

Consistent with the standard

Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Yes! Our stores are open and available for instore shopping, instore pickup, as well as curbside pickup and delivery.

when is Sears outlet going to open again at Potomac mills

James Clark | Nov 2, 2020
Nemiah Miles | Nov 2, 2020

It's still open. The new name is American Freight.

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How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
Hafiz Masoud | Nov 2, 2020

Great store. Great quality. Better prices

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What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Nov 2, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Who do I need to contact to schedule an appointment to how my TV mounted on the wall?

Shelrena Groce | Nov 3, 2019
Fanuel G | Nov 3, 2019

They have installers but I used porch.com and it is slightly cheaper

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Can I purchase a gift card @ this location

Patrick Riley | Nov 3, 2018
Vivek Parikh | Nov 3, 2018

I didn't see bit you can buy gift cards from many otger stores nearby

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