Sonic Drive-In

David Arun

Horrible service and management. Myself and 3 of my coworkers each placed mobile orders around 9:45pm and I arrived at the restaurant around 10:00pm and informed them of our orders. After 15 minutes had passed, I pushed the button again and told them I had been waiting for the 4 mobile orders, again I was told it will be coming out. After 25 minutes passed, I called one of the employees walking by and told her I’d been waiting more than 25 minutes. Finally she brought out one of the orders. After a few minutes she brought out another. After another ten minutes she brought out the third order. After I had been there for about 40 minutes total, I hailed down the manager for the last order and he said let me go check. A few minutes later he came out with the final order and I asked why it took so long. He said “sorry, there were a couple orders that backed us up.” I told him I had been there for 45 minutes and I saw several cars come after me and receive their food before me and leave. He again apologized and said “they must’ve kept skipping over your orders inside, next time you come I’ll get you a free drink.” First off, the wait time was unacceptable, second, his response was horrible and the restaurant is obviously being mismanaged, and lastly, a free drink doesn’t give me back the 45 minutes I wasted in the stall waiting for orders that the employees were clearly brushing off. Never going back to this sonic and will recommend all friends, family, and co-workers to steer clear.

Elthon Stenberg

15 minute wait at parking stall with no response. So we decided to try the drive thru. We had to ask for service before "Chris" responded. If your understaffed a simple " we will be right with you would go along way. The restrooms we filthy, trash and possible "other stuff" on the floor, trash can overflowing. Staff members standing around talking while the place looks the way it does and lack of service shows me the management team does not know how to make or follow up on directions. The ownership should be appalled by this type of report. 33 minutes from arrival to departure.

Val “MVGaea” Rupert

My family likes to go there on occasion during the weekend. I like their car hop service. The tater tots are awesome! Also offer a wide variety of foods like hot dogs, hamburgers, and chicken strips. I also like the fact you can get a variety of flavors for your drinks.

Gary M

Comparing fast food places Sonic offers a good variety of choices and the food items are flavorful. Pricing is comparable to others. I like the drive up and park and order like a 50's drive in. Customer service is well scripted and friendly. Raspberry lemon lime aide is awesome.