Address: 2815 Keith Bridge Rd, Cumming, GA 30041, USA
Phone: +17708449364
Sunday: 4AM–11PM
Monday: 4AM–11PM
Tuesday: 4AM–11PM
Wednesday: 4AM–11PM
Thursday: 4AM–11PM
Friday: 5AM–11PM
Saturday: 5AM–11PM
Luis Jimenez
Bought a large drink and they gave me a medium. When I called them out on it, the manager told me that the size I had is a large. The cups are labeled with the yellow label saying what size the cups are. She argued with me. No other restaurant would have their manager get into an argument with a customer. I even had the receipt to explain to her that I ordered a large instead of a medium.
Christina Cawley
I go to this McDonald’s all the time because I live right down the road from it and I have had trouble here and there but nothing major I know things get crazy when you’re dealing with fast food but this morning I went through the drive-through and ordered and when I got to the window to pay the gentleman that read my order off to me I told him it was not correct whatsoever so he called the lady that was taking the orders and she proceeded to come back there and tell me that I had told her something differently when I ordered when I know exactly what I told her and she said no that is not what you told me and continue to argue back-and-forth with me so I just shut up and said OK and then she proceeded to tell me and you told me you had a coupon and I never said any of that to her and I’ve worked in customer service all throughout my life and I’m pretty sure the customers always supposed to be right and you’re not supposed to be rude to them I feel like it was the person behind me‘s order and the cars just got mixed up so I tried to call up there and of course no one will answer the phone so thank you so much to the rude lady that started to try and get my day going bad
Herman Thompson
Efficient and acceptable for a McDonald's. Like many places staffing is always hit or miss. Always have a backup plan if the lights are off during store hours.
EntertainingEntertainment -Matt
After what seems like my hundredth bad experience at this McDonald’s, I’m finally doing a bad review. I always use “Please,Thank you, Yes Ma’am, No Sir” It never fails to still have whatever worker give me attitude or “purposely” forget or mess up and item. No straws is the most common. This was my “McDouble” from today’s visit that finally threw me over the edge. Hopefully the owner/managers see this and have a staff team moral meeting, because whatever is going on currently, IS NOT WORKING.
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I never had a complaint at this Mc Donalds or any other..
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