Cherriots

Category: Transportation service in Salem, Oregon

Address: 555 Court St NE #5230, Salem, OR 97301, USA

Phone: +15035882877

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–9PM

Tuesday: 6AM–9PM

Wednesday: 6AM–9PM

Thursday: 6AM–9PM

Friday: 6AM–9PM

Saturday: 6AM–9PM

Reviews

Patricia Smith

Jun 27, 2022

UPDATE: Sadly, my experience with Cherriots went downhill after my first positive review. On June 10th, I waited at the bus stop for my second trip on a cold, very rainy day. The bus arrived late, and then swerved away from me, nearly hitting me in my wheelchair, declining to allow me to board the bus. SHOCKED, I called Dispatch and spoke with a very prickly person, Tristan, to ascertain why the bus had left me in the cold rain. While on the phone with Tristan, a SECOND Cherriots bus pulled up, let a passenger off, and ALSO DECLINED to let me board that bus. I then reached out to CHERRIOTS LIFT to arrange a different pick-up method because I worried that a THIRD city bus would also decline to let me board. Cherriots Lift said she had contacted Dispatch to specifically request that the third bus pick me up. After I had waited in the cold rain for 45 MINUTES, by now drenched and sobbing, the third bus finally picked me up. When I contacted Cherriots Dispatch to file a complaint against the two drivers, I was lectured by Tristan who unbelievably tried to BLAME ME for the drivers' failure to pick me up; I was told someone would get back to me that day. As of this writing, nobody from Cherriots has bothered to reach out to me. Needless to say, I am through with Cherriots and will be filing an official complaint with the agency who oversees compliance with the American With Disabilities Act. UPDATE: June 27, 2022: After the unfortunate experience with Cherriots, they contacted me and, gladly, everything has been resolved! I can honestly chalk the whole experience off to a misunderstanding. Cherriots has gone the distance to restore me to a happy rider again. All is well and I will happily be riding Cherriots in my future 😊.

Allysa Maes

Jun 23, 2022

Buses get me where I need to go always. And when I'm short on change the drivers are always so courteous and help me out by over riding the system.

Patricia Smith

May 26, 2022

I recently moved to Salem in early May. I had the occasion to ride Cherriots soon after my arrival. The bus was right on time, the driver was so helpful, and the experience was actually fun! I am a disabled rider in a wheelchair and had never ridden a bus in my chair. The driver was so kind and eager to teach me and I felt so welcome. Kudos to Cherriots!

Monica Daugherty

Apr 1, 2022

I take the Keizer station bus's alot and usually I don't have alot of complaints. Typically, their very respectful and they look out for the riders. However, lately I feel their in such a rush lately where riders including myself, who have had injuries are not getting enough time to find a seat. I've almost fallen on bus 11 route quite a few times and it's dismissed like it's no big deal. I'm a preschool teacher and my students depend on me. To top it off the road over by Roth's off Portland Rd is under construction at this time and I've seen drivers being precarious in their driving as one of the construction workers has almost gotten hit. I would really appreciate it if the drivers could take more precaution.

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Questions & Answers

It is a blessing that chariots is starting Saturday service very soon I can't wait till they start Sunday service we will be able to have many more people attend our church with riding the city bus system

Charlie Munson | Aug 19, 2019
Cherriots | Aug 19, 2019

Charlie! We're glad it will help you and the people at your church. Thanks for reaching out to us!

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I think that the buses should run on Saturday, Just because some people need rides somewhere and they don’t have a ride so I think we should have buses run Monday thru Saturday’s

Celeste Eason | Aug 19, 2019
Justice Jupiter (Miduuza) | Aug 19, 2019

This is rediculous. If you were opening up busses for the weekends & later nights then why did you guys cut the original schedules from 9pm to 8pm? Sounds like a lie to me.

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It would be nice to have Salem Chariots lift bus monthly passes., they have Portland trimet lift bus monthly passes., why can’t that be the same??

John Elias | Feb 19, 2022
Josiah Duarte | Feb 19, 2022

I Don't Really Know

Are the busses running on Veterans day?

Bradley Paulus | Aug 18, 2020
michael himebaugh | Aug 18, 2020

No they do not

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I'm tired of hearing of weekend busses and it not happening. Is it written in stone this time?

Edward Massey | Aug 19, 2019
Stephen Custer | Aug 19, 2019

Cherriots proposal is to add Saturday service and later weekdays in September 2019 when funding from the transit tax is available. Sunday service and more holiday service is scheduled for May 2020. You can read all of the updates at www.Cherriots.org/better. - Stephen Custer Cherriots Digital Marketing Coordinator

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Great transit station,would love weekend and longer night service.

Caroline Dyer | Aug 19, 2018
Raelynn Burton | Aug 19, 2018

Weekend service would be great because I can't drive

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What bus go fron Rover road

Jose Flores | Aug 18, 2020
Cherriots | Aug 18, 2020

Thanks for your help, Renne! Yes, Routes 9 and 19 travel on River Road in Keizer. You can view their full schedules at: Route 9: www.Cherriots.org/route/9 Route 19: www.Cherriots.org/route/19

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I have health issues that don't allow me to wear masks. Can I ride the bus?

Marvin Opitz | Aug 18, 2020
Nekota Handsuta | Aug 18, 2020

No, also just buy a better mask. Mine has a zipper. So no excuse technically to not wear a mask.

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Will there be bus service for the holiday on Monday January 20th, 2020? Thanks.

Bradley Paulus | Aug 18, 2020
michael himebaugh | Aug 18, 2020

No problem

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Is cherriots spelled the same as. Cherriots of fire?

Joan Freeman | Aug 18, 2020
Joan Freeman | Aug 18, 2020

Mr. Owner, U r funny, i appreciate a good sense of humor. But I could've sworn I misspelled cherriots of fire as cherriots of fire. Personally, I'd put the "cherry city" part first, then the chariots (sp?), but only cuz I'm that way. Thank u

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Anonymous | Aug 18, 2022
Anonymous | Aug 18, 2022

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Are bicycle trailers allowed folded up on Cherriot buses?

Andrea Mollgaard | Aug 19, 2019
Amberlea Rose | Aug 19, 2019

They have to be as small as folded strollers.

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How much is a student day pass

Clorinda Najera | Aug 19, 2019
Cherriots | Aug 19, 2019

Hi Clorinda! Ages 6-18 --- a day pass is $1 Ages 19-59 --- a day pass is $3.25 https://www.cherriots.org/fares/ Hope to see you on the bus!

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I need to get to Lebanon. Which bus do I take, where does it drop off and how much please.

Karla Leffler | Aug 18, 2021
Cherriots | Aug 18, 2021

Cherriots Regional routes don't yet travel south to Albany, so it looks like you'll have to take either an Amtrak train or POINT bus between Salem and Albany. Both of those are booked at https://www.amtrak.com/home. You can then take the Linn Shuttle (http://www.linnshuttle.com/) to Lebanon.

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What bus goes by or down happy st ?

Angela Fernandez | Aug 18, 2021
Cherriots | Aug 18, 2021

Route 12 travels down Happy Drive in NE Salem. You can view the schedule at https://www.Cherriots.org/route/12. See you on the bus!

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When Will 11pm Service Return?

Josiah Duarte | Aug 18, 2021
Steven Trussell | Aug 18, 2021

I heard around May

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City fare is at no cost during the coronavirus epidemic. What about regional fare?

Chanda Mija | Aug 18, 2021
T “Just Me” M. | Aug 18, 2021

Like where to exactly? I know going to wilsonville and back it was free....

Does the trimet rail stop here?

Aaron Mindiola | Aug 18, 2021
Cherriots | Aug 18, 2021

The closest Trimet Max stop (rail) to Salem is in Wilsonville. The Cherriots Route 1X connects the Salem Downtown Transit Center to the Wilsonville Max stop.

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Where may I get something for my dog to wear to show I've talked with Cherriots Management, so the bus drivers will allow my PET dog onboard? Legally complex. If Cherriots needs assistance to accompany, I'll be more than happy to back you up in court

Chanda Mija | Aug 18, 2021
Bella Arts | Aug 18, 2021

I'm gonna be honest i have no idea where you'd get something like that. I think you should Them about that one Id Give them a call

I saw a sign saying Sunday service should have already started. But when I look up service schedules it says no. I use the bus to get to the hospital I work at and lyft is expensive. When will Sunday service begin?

Katie Henshaw | Aug 18, 2020
Linda Campbell | Aug 18, 2020

I dont think until after the virus is gone the customer service part isnt even open now

I heard that theirs a bus that goes to Lincoln city how much does that cost and is it free right now

Madisen Fritz | Aug 18, 2020
Rodney Smith | Aug 18, 2020

No it's not free right now, but we couldn't get on because we didn't have the .75 cents I thought the driver was joking, but he wasn't.

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Do the busses run on Sunday

Randy Webster | Aug 18, 2020
Cherriots | Aug 18, 2020

Sunday service starts in May 2020 for the first time in Cherriots history! Most routes currently run Monday-Saturday. We'll post updates at www.Cherriots.org/changes later in the spring.

Is there a bus that goes to the outlets in Woodburn

Melani Hughes | Aug 18, 2020
Cherriots | Aug 18, 2020

Cherriots Regional Routes 10X and 20X both travel from Salem to Woodburn, but they do not serve the Woodburn Premium Outlets shopping center. You'll need to transfer to Woodburn Transit because they have a stop there. Ride Route 10X from Salem to either the Woodburn Transit Center or Woodburn Bi-Mart and then transfer at either of those stops. You could also ride Route 20X to the Woodburn Bi-Mart and transfer there. Woodburn Transit operates hourly service on a loop throughout town. You can learn about their service at https://www.woodburn-or.gov/transit. To address some of the other answers listed here: - SMART Transit from Wilsonville does not serve the Woodburn Premium Outlets. - Route 1X, which is jointly operated by Cherriots and SMART, does not stop in Woodburn. It serves Salem and Wilsonville. Always check www.Cherriots.org for the latest information or call Customer Service at 503-588-2877.

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Are the buses running on normal schedule tomorrow, December 24th, Tuesday? Thanks.

Bradley Paulus | Aug 18, 2020
Cherriots | Aug 18, 2020

Buses are on regular schedules both the day before Christmas and the day after Christmas. There is no bus service on Christmas Day. You can view all of the holiday service levels and closure information at www.Cherriots.org/holidays.

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Has bus number8 been to Boone Rd and Sunnyside yet

Robert Ratliff | Aug 18, 2020
Cherriots | Aug 18, 2020

You can view the schedule for Route 8 at www.Cherriots.org/route/8 to see when it will serve Boone @ Sunnyside. If you're wondering if a bus is running late, please call Customer Service at 503-588-2877. In the near future, we'll have real-time tracking on the buses, so their locations will show on the website. Thanks for your patience!

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Whats the latest does the last Saturday nights.

Jeanie Brown | Aug 18, 2020
Cherriots | Aug 18, 2020

The final trips leave the transit centers at 9 p.m. on Saturdays. You can view all of the schedules at Cherriots.org. Select Sevices, Maps, and Routes from the menu, then select your route. You can toggle between weekday and Saturday schedules. Another option is to call Customer Service at 503-588-2877 and they'll help you plan your trip. Thanks for riding Cherriots!

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How much is bus fare?

Amber Britton | Aug 18, 2020
Elizabeth Gowers | Aug 18, 2020

One way: Adults - $1.60 Senior/Disabled - $0.80 Youth - $0.50 Day Pass: Adults - $3.25 Senior/Disabled - $1.50 Youth - $1.00

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What are the hours for customer service?

Axely Vega Plasencia | Aug 18, 2020
Joshua | Aug 18, 2020

Check the website they have a great site easy to use even on a smartphone.

Map does not come up. No route descriptions closed mondays seriously?

Barbara Alonso Gonzalez | Aug 18, 2020
Cherriots | Aug 18, 2020

Thanks to everyone for chiming in while our office was closed. We worked hard to get the word out before Monday about our services not operating and we're sorry if you missed all of that messaging. The map doesn't show on our website when there is no service. That's why we put a red alert box at the top of every page to let riders know there is no service. Please consider following us on social media for the latest updates on our service. Here are the ways we communicated this closure: we posted notices on the bus, played audio announcements on the bus, posted notices on the monitors at the transit centers, put out three different social media posts during the weeks leading up to Monday on Facebook, Twitter, Instagram, and LinkedIn; and we also had an alert on every page of our website for the weeks leading up to Monday. More holiday service starts in May of 2020, so please follow us on social media or check our website for info: www.Cherriots.org/holidays.

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Being on Medicaid can I get a discount or free plus having health care?

melody neff | Aug 18, 2020
Susanne Lowman | Aug 18, 2020

If you are disabled you can ride for a reduced rate. If that is the case then you can buy day passes or monthly passes. If you're not disabled then you have to pay full fare. Just bcs you're on Medicare doesn't entitle you to discount rates. I hope that was clear.

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What's the price 30-Day Pass?

Lalo Juarez-Alvarado | Aug 18, 2020
Cherriots | Aug 18, 2020

A 30-Day Pass for Cherriots Local service is $45 for Fall Fare, $22.50 for Reduced Fare, and $10 for Youth Fare. You can view all of our fare info at www.Cherriots.org/fares. Happy riding!

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Does the bus go anywhere near E Z Orchards from South Salem

A Google User | Aug 19, 2019
Joshua | Aug 19, 2019

You can look on the cherroits website they have route maps that show all the stops. You can also type in the address you want to go to and it tells you the bus route that will get you there.

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How do I buy a monthly pass online with an emailed screenshot of my disability award letter?

Chanda Mija | Aug 19, 2019
Stephen Custer | Aug 19, 2019

Simply showing a letter or your health insurance card at Customer Service or any of our pass vendors will not get you the reduced fare. You'll need to apply for a Reduced Fare ID card. You can find more information on how to do this at www.Cherriots.org/reducedfare/ - Stephen Custer Cherriots Digital Marketing Coordinator

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need to travel From 1401 Hawthorne Ave NE, Salem OR to 2300 Lancaster Drive NE, Salem OR

Lance Cavendish | Aug 19, 2018
Michael DeMelio | Aug 19, 2018

Follow Lorlie Apples directions- go to Market st, head east, at Lancaster South of Market is a bus shelter/ stop. However, if at some point you need to go downtown, the #11 will not go down there. The #11 driver can advise you of the best bus to take depending on his location on Lancaster Dr.

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need info. intercity bus salem,org to wilsonvill,org. times and fares round trip?

Gary J | Aug 19, 2018
Lester Lino | Aug 19, 2018

Bus Salem to Wilsonville (1x) run only some hours in the morning starting at 6.30am from Wilsonville to Salem and then some hours in the evening starting 3.30pm from Salem to Wilsonville . Fare is $3.5 one way - special discount apply for seniors and people with disabilities

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Can I ride the bus and take my bike

Johnny Garza | Aug 19, 2018
Linus Toland | Aug 19, 2018

Only a rack for two bikes, some three. You may have to wait for the next bus if rack is full, or plan to peddle more!

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Cost from Mehama to Salem? And what bus to Chemawa Indian Health center?

Pat Sitsler-George | Aug 19, 2018
wanda ogden | Aug 19, 2018

I'm not about Mehama to Salem. But Chemawa Indian Health center I think its cherriots bus 14. You catch it out at Keizer station

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