Address: 620 N University Dr, Coral Springs, FL 33071, USA
Phone: +19542271300
Everton Gordon
This place is nicely located off the main street. It is modern and the amenities are great to have. The check process was effortless that it seems unreal, the facility is very clean and there is a pleasant fragrance that welcomes you as the automatic door opens. The staffs are hospitable and polite, always greeting and acknowledging you. I liked the diversity of the staffs. I loved the room, especially the shower. Checking out was as easy as checking in, unfortunately all great experience has to come to an end. I look forward to my next stay.
Christin Schultz
If you want to stay at a place where your key won’t work and you can’t get into your room this is the place. They will give you a room where the battery on the door doesn’t work and then be extremely rude to you like it’s your fault. Don’t stay here. Stay anywhere else
jill martin
Customer service was excellent. Staff and management worked quickly and happily to fix any issues that arrived. Rooms were clean & comfortable.
Michael Jackson
This had to be the WORST Marriott I have ever had the misfortune to stay at. First, when I arrived they had no re ord of my reservation even though I showed it to them through my email. Then they realized they canceled it and had to give me another room. Of course it was right next door to the elevator and the a/c was stuck on 75. I called the front desk and they sent two repairmen to my room and one said " oh that's they way it works. If I can't change it you need to get another room". Why say you can change it but tell me first thats the way it works??? The next day I was finally able to get a room in the afternoon with a balcony which is what I requested. Unfortunately I made the mistake of leaving 2 of my own pillows along with my necklace on the other room. I called the front desk and of course they didn't find it or have anything turned in. The necklace I could see but pillows??? My main issue with this courtyard was their lack of empathy and their poor customer service. Pretty much everyone I spoke to seemed preoccupied with something else and showed no concern whatsoever. I chose this courtyard over my usual one in plantation just to save $20 and it was DEFINITELY NOT WORTH IT. I would suggest you not visit this one until they get better management and start to hold their staff more accountable for how they treat their customers.
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I cant answer thay seeing as I am not employed by the hotel, but instead stayed there.
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